Heather Baty Email & Phone Number

Bradenton, FL, US

Sarasota, Florida, United States

Florida, United States

I own and operate this mobile novelty ice cream vending company. I manage all day to day operations including tracking inventory, scheduling events, marketing, accounting and selling our product. “Life’s sweet,slow down and enjoy a treat!”

Certified instructor teaching ACT prep courses to juniors and seniors. I help students develop standardized test taking skills to advance their future opportunities.

I designed,developed and facilitated courses for the Bond & Specialty Insurance department. I contributed to numerous projects including: new hire on-boarding, continuous learning, sales and communication training, management development and more. In this role I created job aids, facilitator guides, mySkills learning plans and pathways all while the.

Reviewed, negotiated and settled auto damage subrogation demands. Answered auto loss consultation calls and provided digestible policy information to customers deciding to file an auto loss claim. Assisted in training and development for new and existing employees.

Processed, negotiated and settled auto accident and bodily injury claims. Determined liability, interpreted policy and provided exceptional customer service to all individuals involved in an accident claim.

Reviewed, processed and determined Social Security Disability claims by interpreting medical records, writing functional capacity reports and adhering to Social Security’s guidelines.

Masters, Instructional Design, 3.957

Currently earning my MEd through UMass Boston online with a focus on Instructional design.

Bachelor'S Degree, Psychology

Activities and Societies: Psi ChiGraduated with a major in Psychology and a minor in Family Studies.