Heather Baxter Email & Phone Number

Houston, Texas, Us

Houston, Texas, Us

• Helps define and implement the global internal communications strategy, including defining the corporate narrative and leveraging communication channels and processes to reach field and front-line workers• Develops, plans, and executes communications campaigns for global corporate programs and initiatives using multi-channel approach (intranet, email, Yammer, newsletter)• Develops, coordinates, and distributes global newsletter every 2 weeks to >100,000 employees• Writes, coordinates, and publishes stories from all parts of the organizations• Manages editorial calendar to align all corporate communications teams on consistent key messaging, timing, and channel delivery methods• Supported the planning and launch of new internal communications platform, including an intranet refresh and on-boarding a new internal email platform. Serves as super user and administrator in corporate communications platforms, supporting on-boarding, training, and governance of internal stakeholders.• Supports the composition and distribution of highly confidential organizational announcements

Jacksonville, Florida, Us

Writer and contributor for Cruise Radio, an award-winning podcast recognized as an expert source in the cruise industry.

Houston, Texas, Us

• Created web content to drive leads and promote engagement with potential and existing customers• Collaborated across various teams to create innovative content ideas• Used SEO best practices to generate traffic to website• Analyzed web metrics and makes content adjustments as needed• Regularly produced various web content types, including product pages, success stories, and employee testimonials• Edited content produced by other team members• Wrote and edited content for product brochures, video scripts, case studies, etc.

Montreal, Quebec, Ca

• Developed technical documentation supporting knowledge base applications• Engaged with stakeholders to manage expectations and requirements• Managed data backup between multiple SharePoint servers

Montreal, Quebec, Ca

• Produced success stories for quarterly newsletter to highlight business value adds to major oil and gas client• Conducted internal interviews to generate success stories• Collaborated with global, cross-functional teams during interview and review process

Montreal, Quebec, Ca

-Provided report formatting and editing for major oil & gas E&P client.-Wrote and edited corporate communications for client's internal library.-Assigned workload to global team members.-SME for report publishing.-Standardized content across multiple platforms to brand standards.-Designed and implemented marketing and communication planning initiatives.-Interviewed and trained new hires.-Engaged customers for business requirements and to provide publishing status updates.-Managed issue resolution in SharePoint.-Managed deadlines and project budgets.-Ensured document compliance with government trade regulations.

Austin, Texas, Us

• Copyedited and proofread article submissions to AP style guide• Collaborated with peers to organize newspaper publication on a weekly basis• Worked in Adobe InDesign to adjust article length for print publication

Austin, Texas, Us

• Served on editing committee for award-winning student academic journal.• Selected submissions given design constraints and rhetorical relevance.• Proofread and published student work in cooperation with design team.

Bachelor Of Arts - Ba, Writing And Rhetoric (Spanish Minor)

Spanish Language And Literature