Heather Beaven Email and Phone Number

Provide leadership of all operations with a focus on building relationships and providing exceptional customer service for an organization that aims to change the world through innovation by developing ecosystems that allow exceptional entrepreneurs to create new products and companies better and faster.• Manage a five-person operations team tasked with delivering a high level of service for up to 146 clients at a premier office and lab facility. • Spearheaded negotiation of the… Show more Provide leadership of all operations with a focus on building relationships and providing exceptional customer service for an organization that aims to change the world through innovation by developing ecosystems that allow exceptional entrepreneurs to create new products and companies better and faster.• Manage a five-person operations team tasked with delivering a high level of service for up to 146 clients at a premier office and lab facility. • Spearheaded negotiation of the management agreement between CIC and CET, proactively identified issues and drafted fair and acceptable solutions for both parties. • Interview, hire, onboard, coach, train and motivate full and part-time workforce while recognizing individual strengths to ensure high-performance.• Collaborate with team to identify and implement new client services and offerings; oversee client moves, office setups and IT troubleshooting; work closely with Facilities Manager to identify and prioritize facility projects and expenses.• Managed the $5.7 million, three-phase construction project at CIC@CET. Maintained detailed documentation of expenses, disbursements, and reimbursements from Cortex; worked closely with Owner’s Representative and Facilities Manager to ensure projects were completed on schedule and on budget.• Develop and manage annual budget; review, approve, and submit payables for processing; invoice clients, schedule ACH Debit payments, and track account receivables; maintain 1099 records; prepare monthly financial reports for Cortex.• Oversee development of lab polices, standard operating procedures (SOPs), safety training, equipment maintenance manuals, and protocols for lab onboarding and exit to be used at CIC@CET. Show less

Promoted to oversee a team of three to manage all operations of the Missouri State designated Innovation Center which is Mid-America's premiere innovation hub for tech and bioscience research, development and commercialization.• Led and directed staff to support a roster of 24 to 28 clients in an 88,000 s.f. facility and related parking lots.• Increased occupancy from 57% to 88% within 16 months of signing agreement and six months after construction.• Negotiated long-term leases… Show more Promoted to oversee a team of three to manage all operations of the Missouri State designated Innovation Center which is Mid-America's premiere innovation hub for tech and bioscience research, development and commercialization.• Led and directed staff to support a roster of 24 to 28 clients in an 88,000 s.f. facility and related parking lots.• Increased occupancy from 57% to 88% within 16 months of signing agreement and six months after construction.• Negotiated long-term leases with two anchor tenants (BioGenerator and Orion Genomics) that added certainty to revenue stream, and enabled Orion to make an additional $500K investment in CET with the construction of a CLIA lab.• Managed the SQ1 Entrepreneurial Program – CET’s training program for first-time entrepreneurs; retooled the existing entrepreneurial training program, identified state funding and oversaw logistics for the 10-week boot camp program. • Handled all invoicing and payables, prepared budgets and cash flow statements, reviewed annual 990 with CPA and assisted with outside audit preparation all of which resulted in three “clean” audits. Show less

Hired to perform various duties for a nonprofit organization that develops infrastructure and programmatic services to support life science and technology-driven economic development, funded by the City of St. Louis, UMSL, and Economic Development Administration.• Collected and prepared data for state and federal reports that included metrics on client companies, job creation, funding and investment dollars raised, corporate investment and affiliations with local universities… Show more Hired to perform various duties for a nonprofit organization that develops infrastructure and programmatic services to support life science and technology-driven economic development, funded by the City of St. Louis, UMSL, and Economic Development Administration.• Collected and prepared data for state and federal reports that included metrics on client companies, job creation, funding and investment dollars raised, corporate investment and affiliations with local universities. • Prepared invoices for monthly rent and services, and maintained Certificates of Insurance (COI) for 25 client companies.• Developed lease renewal documents, and prepared annual budget (~$2.5 million) for CET operations.• Tracked restricted state funds and capital expenses to verify appropriate use of funds.• Maintained outreach to CET educational program participants and guest speakers to ensure proper planning and preparation for sessions; managed audio-visual needs, collected payment, and ensured participants received receipts.• Supervised 2-3 part-time student interns providing support for CET’s educational programming. Show less

Promoted twice to manage the loan portfolio, provide reports, and handle issues that arose for an umbrella, not-for-profit corporation that serves as the economic development arm for the City of St. Louis.• Managed the city’s $3.7 million loan portfolio serving as liaison with the Small Business Administration (SBA); prepared reports for the Economic Development Administration (EDA), SBA, and Community Development Administration (CDA); and was point for federal audits related to these… Show more Promoted twice to manage the loan portfolio, provide reports, and handle issues that arose for an umbrella, not-for-profit corporation that serves as the economic development arm for the City of St. Louis.• Managed the city’s $3.7 million loan portfolio serving as liaison with the Small Business Administration (SBA); prepared reports for the Economic Development Administration (EDA), SBA, and Community Development Administration (CDA); and was point for federal audits related to these loan programs.• Selected as a member of the St. Louis Minority Certification Review Board and member of the Review Committee for the St. Louis Enterprise Centers (now STLVentureWorks).• Assisted city businesses by identifying resources for business retention or expansion.• Assisted with two successful EDA grant applications one which secured federal funding for the establishment of the Center for Emerging Technologies. Show less