Heather Becker Email & Phone Number

Lake Saint Louis, Mo

Property Management for fifth largest Community Association in the USAOversee staff of 75 employeesDevelop and manage to annual budgetParticipate in monthly standing committee meetingsCustomer Service for over 12,000 membersOversee community eventsDevelop value added services for membershipMaintain and improve property values through amenities, maintenance, and improvements to propertyHuman Resources ManagementDevelop and improve company infrastructure through improved technological solutions and communication techniques

Lake Saint Louis

Property ManagementRecreational Activities Management- Golf, Pool, Clubs, Social CalendarMarketing-Website, Social Media, Print, EmailEvents Management-Organization, Execution, Budget ManagementRecruiting/Hiring/TrainingHR and Benefits Administration, PayrollRestaurant OperationsCommunity Association Operations-Administration, Maintenance, Recreation, CRM, Activities/Events, Financial ManagementDeveloping policies and proceduresTroubleshoot logistical and customer service issues

Maryland Heights, Mo

Social Media ManagementMarketing RecruitingHiring, Training, CoachingDeveloping policies and proceduresPerformance ReviewsBenefits ManagementPrepare Visa ApplicationsDevelop Wellness and Recognition ProgramsGeneral HR Functions

Defiance, Mo

Create and manage to annual budgetSupervise FOH, BOH, and Events DepartmentCreate and enforce inventory proceduresGrow sales volume through marketing initiatives and developing new revenue streamsRecruit, hire, and train managementCreate training opportunities for staff membersDevelop menus, pricing, and descriptionsAccounts Payable/ReceivablePayrollBenefits administrationTroubleshoot logistical issues and customer service issuesExcise Tax (Federal and State)Oversee daily restaurant and event operationsProduce weekly financial statementsManage marketing, repairs & maintenance, and administrative aspects of wine production

Defiance, Mo

Accounts Payable/ReceivableCustomer ServiceInsurance ManagementHR- Payroll Processing, Benefits Administration, Worker's Compensation, Recruiting, TrainingCash Handling/Prepare bank depositsManage Repairs & Maintenance issuesDaily sales report reconciliationInventory ManagementGeneral accounting duties utilizing Quick BooksAudit vendor invoicesCredit Card and Bank account reconciliationMarketingPrepare financial reportsCash flow managementExcise TaxSupport Events Department/FOH/ and BOH

Defiance, Mo

Venue tours/event sales/customer serviceCoordinate events from 10-2500 peopleResponsible for planning corporate events, weddings & receptions, and private partiesResponsible for coordinating in-house events (Wine Club Dinners, Specialty Function i.e. Memorial Day Celebration, Komentucky Derby, 4th of July Celebration, etc.)Create room layouts, time lines, work with client on food/beverage packages including custom menusCoordinate with vendors on set-up, tear-down, and rentalsCoordinate with FOH/BOH and events staff throughout the eventStay for the duration of the event and act as the liaison between the client, vendors,and staff in order to execute client requestsPrepare final invoice, and monitor payments throughout the planning process. Prepare profit & loss statement on each eventMonitor client budget and look for opportunities to add-value/up-sell additional featuresCreate additional services- i.e. I designed event planning packages to recapture revenue that was going to outside wedding planners. This revenue stream added an additional $30,000 annually in its first 12 months of conception and has continued to grow in popularity.Attend bridal shows and award functions to promote the venue.

Defiance, Mo

Augusta, Mo

Bachelor Of Business Administration (B.B.A.), Business Administration, Management And Operations

Education record