Heather Bennett Email & Phone Number

Abbotsford, Bc, Ca

Vancouver, British Columbia, Canada

About the Role: As the Director of eHealth and Digital Integration at the First Nations Health Authority (FNHA) I play a pivotal leadership position responsible for overseeing digital health initiatives' strategic direction and implementation. This role is instrumental in advancing the FNHA’s digital health strategy to improve healthcare delivery for First Nations communities across British Columbia.Key Responsibilities:Strategic Leadership: Develop and execute the eHealth and digital integration strategy to align with FNHA’s goals and enhance healthcare services.Digital Health Solutions: Lead the planning, development, and implementation of innovative digital health solutions, including Electronic Medical Records (EMR) and other health technologies.Collaboration & Engagement: Work closely with internal teams, healthcare providers, and community stakeholders to ensure digital solutions meet the unique needs of First Nations communities.Project Management: Oversee the management of eHealth projects, ensuring timely delivery, adherence to budget, and alignment with FNHA’s strategic objectives.Data and Analytics: Utilize health data analytics to drive improvements in healthcare delivery and patient outcomes.Education & Training: Provide guidance and support for training programs related to digital health tools and systems.

Vancouver, British Columbia, Canada

As a key leader in the eHealth Innovation team, I collaborate closely with the Director to develop and execute strategic plans for eHealth services, ensuring alignment with First Nations communities and health organizations' unique needs and priorities. This role demands a high level of digital fluency, project management expertise, and the ability to drive digital transformation.Key ResponsibilitiesStrategic Planning and Execution: Collaborate with the Director of eHealth and Virtual Care Innovation to develop and execute strategic plans for eHealth services, ensuring they meet First Nations communities and health organizations' specific needs and priorities.Privacy and Security Oversight: Oversee privacy and security measures across the system, ensuring alignment with technology standards and best practices in eHealth control and delivery.Trend and Regulation Analysis: Provide insights on trends, regulations, and innovations in EMR development, ensuring the organization remains at the forefront of eHealth advancements.Service Innovation and Design: Provide guidance and expertise in service innovation, design, and implementation to support leadership initiatives and foster a culture of continuous improvement.Additional ResponsibilitiesDigital Fluency: Demonstrate digital fluency and use digital tools and platforms to enhance eHealth services and operations.Project Management: Apply project management skills to plan, execute, and manage digital projects, ensuring alignment with organizational objectives and driving digital transformation.Data Analysis: Collect, analyze, and interpret data using data visualization techniques to inform decision-making and strategy development. Change Leadership: Lead change initiatives and manage organizational complexity, ensuring smooth transitions and effective adoption of new technologies and processes.

Western Canada

Healthcare Program Oversight• Oversaw and managed programs supporting patients and families in healthcare management.• Provided financial assistance, education, resources, counselling, and other support services.Staff Leadership• Supported Nurse Field Case Managers in Western Canada, setting team goals and providing leadership.• Guided and managed COVID-19 sites, overseeing adverse event reporting and safety protocol implementation.• Provided regional team support to HCPs in Western Canada.Continuous Medical Education• Attended continuous medical education events and report new activities.• Promoted team-based care through collaboration with physicians and pharmacists on patient care plans.Quality Improvement• Monitored program effectiveness, identifying areas for risk and fostering proactive quality improvement.

Vancouver, British Columbia, Canada

Provided clinical guidance and support to unattached and complex care patients struggling to navigate the BC Healthcare system.Facilitated best patient outcomes.

Surrey, British Columbia, Canada

Course instructor for Nursing students.• Instructed Health Prevention and Promotion and Variations in Health.• Created, managed, and instructed virtual classrooms using Google Classrooms and Moodle.• Assessment and Evaluation• Developed electronic and digital online exams and graded and evaluated student performance.

Vancouver, British Columbia, Canada

Digital Support for Family Practice Physicians• Supported digital tools for family practice, proficient in various EMR systems.• Empaneled and cleaned up panels, designed, tested, and implemented processes for EMR activities.Collaboration and Training• Collaborated with the physician and healthcare team regarding training, developing processes, workflow changes, and screening activities.• Created and updated disease registries to understand population needs and identify gaps in care.• Expert user in EMR systems, Med Access, Oscar, Wolff, Plexia, Accuro, Telus Health EMR, and Meditech.

Abbotsford, British Columbia, Canada

Clinical Leadership• Oversaw day-to-day operations within the Nursing station of one of BC's largest medical practices.• Managed physician-led health care directives, triage, and treatment for the patient population.• Complex Care Management• Family Medicine• Diabetes Education - Clinical studies

Abbotsford, British Columbia, Canada

EMR Software Development• Supported EMR software development to enhance wound care management.Project Facilitation and Evaluation.

Abbotsford, British Columbia, Canada

Acute and General Medical Nursing of inpatients.

Master Of Arts - Ma, Leadership - Health

Thesis - How organizations can support Work-Life Balance (WLB) for Work-From-Home (WFH) parents- 'Project WFH Parent'.

Pmp Candidate, Project Management

Certification in Project Management