Highly energetic, results oriented, tenacious empathetic health care Senior Practice Director with 10+ years of experience and an MBA with increasing responsibilities managing all aspects of a multi-location Oncology PracticePractice Director with P&L responsibilities in a rapidly evolving healthcare industry with well-rounded skills including practice management, strategic planning and budgeting, operations, information technologies and vendor negotiations.
Advanced Care Oncology And Healthcare Management, Atlantic Medical Group
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Senior Practice DirectorAdvanced Care Oncology And Healthcare Management, Atlantic Medical Group 2017 - PresentSummit, New Jersey, United StatesAdvanced Care Oncology and Hematology associates (ACOHA) mission is to provide the highest level of quality cancer and hematology care in a personalized, integrative approach. We have 30 practitioners in 7 outpatient centers (Springfield/Summit, West Orange/Livingston, Morristown, Rockaway, Hackettstown, Freehold, and Pompton Plains). We see over 75,000 patient encounters in a year and have the highest patient satisfaction scores in Press Ganey surveys.Lead a 75-person+ staff organization 7 locations with day-to-day direction to meet practice goals that include to maximize patient satisfaction and optimize provider utilization.Hands-on leader that helped start 3 of our locations from hiring staff, physicians, nurse practitioners, to all of IT, construction, EMR, marketing, and practice developmentResponsible for expansion that included the start-up of a new location that grew from 0 to over 10,000 patient encounters in 3 years. Experienced in hiring people, working with different departments like IT, Human Resources, Project Management, Physicians, Nurses to bring oncology patient care to new marketsResponsible for the hiring, onboarding, and benefits management of administration and clinical staff Responsible for budgeting of staff and investment needed for the oncology service line for new sitesBuilt in-depth business case for a new location in Pompton Plains office in Passaic county. Successfully got all stakeholder buy-in from construction, IT, oncology service line, and laboratory services. Lead the new patient department and successfully reduced the patient wait time by 67% resulting in a 98% patient satisfaction confirmed by Press Ganey surveys Implemented electronic medical systems (EPIC with TELEHEALTH) with HIPAA compliance for virtual patient care. Develop marketing campaigns and build brand awareness in the community for Breast Cancer awareness and built fundraising initiatives to raise money for Hope for Cancer.
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Website Business DevelopmentClassy Marketing Jan 2009 - Mar 2018Summit, New Jersey, United StatesBuilt a pipeline for a regional website IT company in hospitality, healthcare, and restaurant industry verticalsSuccessfully created email and other social media campaigns to develop new business websites of over 100 new companies every year and built a subscription-based maintenance business for recurring revenue
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Patient Coordinator & Office ManagerCambridge Square Dental 2012 - 2017Marlboro, New JerseyCambridge Square Dental is a boutique dental practice focusing on complete dental care
Heather Bierman, Mba Education Details
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Finance, General Management -
Health Services Administration
Frequently Asked Questions about Heather Bierman, Mba
What company does Heather Bierman, Mba work for?
Heather Bierman, Mba works for Advanced Care Oncology And Healthcare Management, Atlantic Medical Group
What is Heather Bierman, Mba's role at the current company?
Heather Bierman, Mba's current role is Senior Healthcare Leader.
What schools did Heather Bierman, Mba attend?
Heather Bierman, Mba attended Fairleigh Dickinson University, University Of Phoenix.
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