• Actively worked on building the University’s employer brand and storytelling campaign by proposing and accelerating initiatives to further define and differentiate the brand.• Collaborated with Talent Acquisition team to help actively source and identify top talent for critical roles within the University. • Created social media postings to be displayed on the University’s LinkedIn page, to generate interest in employment opportunities with the University.• Managed the company’s Glassdoor page. This included responding to reviews, requesting reviews from internal employees to share their experiences, and promoting content about the University from other media channels.• Maintained a recruitment brand calendar and maintain the flow of content in all channels to convey and reinforce the University’s EVP and employee experience.• Attended hiring events to promote The University’s brand and engage with potential talent to share open opportunities.

• Support Recruiters, Talent Management staff, hiring managers, and other human resource staff in the daily operations of the Talent Management department • Actively sourced candidates to identify top talent for all roles within the University. • Coordinated scheduling of interviews between hiring managers and potential candidates, ensuring all needs of both parties were adequately met, including scheduling travel and setting up remote meeting spaces for interviews• Processed background checks for candidates and ensured that all compliance related documentation was completed for each candidate.• Managed pre-offer and post-offer process for candidates ensuring that the hiring process was conducted with as little issues as possible, including working with training and onboarding personnel to ensure that all candidates were ready for day one of employmentAdditional Duties• Provided reporting to senior leaders including the VP in the Human Resources department about the health of the team and providing general statistics about the different aspects of the recruiting process• Attended hiring and internship events representing the University to generate interest in the University and the available roles.• Worked with Marketing department to create content to increase candidate engagement and elevate the University brand

• Created and implemented an employee development program consisting of 16 individuals, that allowed tenured staff an opportunity to further their skills and experience. • Curated content that was relevant and focused on the development experience.• Collaborated with top leadership within the organization to hold learning sessions.

• Led a group of over 20 individuals to develop, implement, and execute projects to market and promote employee engagement across the country.• Executed monthly engagement activities across a large scale group of employees.• Presented proposed activities to over 50 leaders within the organization.

• Liaison between the University and students in regards to assisting students with obtaining their educational goals by staying compliant with their chosen finance option• Initiating, generating and maintaining reports regularly regarding student information as it relates to finances• Working proactively with students to develop strategies and solutions for addressing any financial concerns that occur• Maintain student accounts by conducting account reviews, data entry, audits, and verification of correct documentation and collections process• Utilizes critical thinking and problem solving skills to ensure resolution of any student concerns• Provides excellent customer service to both students and potential student through the telephone as well as emailAdditional Duties• Provided training and mentoring to newly hired employees• Created, implemented, and led a company sponsored leadership development program focused on ongoing skill development and training.• Using established project management practices, led and supported projects relating to employee engagement as part of an employee-led Employee Engagement Program.