Heather C. Email & Phone Number

• Promoted and sold museum tickets, admissions, and memberships.• Provided oral orientations for museum visitors regarding museum history and exhibitions• Answered phone calls and made reservations for public programs• Provided administrative support for multiple museum departments including membership, education, design services, and finance

Greater San Diego Area

• Processed payments for gift shop purchases and assisted guests• Set up accounts with vendors and purchased merchandise and supplies • Organized merchandise and assisted with museum labels and condition reports• Created weekly sales reports and visitor services documents • Trained new employees in store and museum procedures

Mingei International Museum Art Reference Library

• Digitized documents and photographs from the archives• Processed book donations and volunteer hours log in excel• Assisted with cataloging library items• Numbered and logged descriptions of items from the archives for upcoming exhibit

• Processed customer payments and returns• Trained new associates on the register and in store policies and procedures• Answered questions inter-personally and via telecommunications• Asset Protection Representative