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As an energetic administrative professional, I support management and staff by overseeing efficient daily department operations in highly collaborative, high performance college environments. Knowledgeable of business processes, my goal is to help busy executives/teams focus on strategic matters by organizing workflow, following up on projects and ensuring timely completion of all department activities. Applying SMART goal setting, I am involved in creating and implementing goals aligned with department mission, vision and values. To help achieve our goals, I train and mentor reception/administrative staff members that set the benchmark, develop and manage business relationships within and outside our department, and assemble and coordinate the right people to work on and deliver projects/programs.My well-rounded experience and administrative skill sets also include managing projects, data gathering, complex reporting, and multi-day event planning that further our organization’s mission, meeting schedule and budget goals with excellent attendance. Core competencies: • Operating / Capital Budget Planning & Monitoring• Complex Reporting (Budget, Grant, Compliance & Expense Reports)• Facilities Management / Building Services / Construction Projects• Data Gathering / Database Administration• Executive & Department Calendar Coordination• Equipment & Supplies Purchasing / Distribution• Event Planning & Coordination (Meetings, Workshops, Conferences)• Website & Social Media Management / Updating• Correspondence / Marketing Materials• Hiring & Supervision of Business Support Personnel• Staff Training, Supervising & Development• Conflict Resolution / Relationship Building• Familiar with building, ADA and EHS codes and regulationsTechnology inventory: MS Office, Google Docs, Team Drives, FileMaker Pro, Qualtrics Surveys, SurveyMonkey, Jotform WordPress, Dreamweaver, Facebook, Twitter, Instagram, Banner Finance
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Resource ManagerSmith CollegeNorthampton, Ma, Us -
Resource ManagerSmith College Oct 2018 - PresentNorthampton, Massachusetts, United StatesProvide administrative leadership to the Clark Science Center at Smith College. as part of a management team. Duties include: Stockroom: management of three stockroom staff and inventory of scientific suppliesScientific Equipment: Procurement, installation, service, maintenance, inventory, and proper disposalSpace: partners with Facilities Management, Lab Safety and Compliance, to manage Science Center space safely and efficiently, including keeping the community appraised of construction and building maintenance activities.Programming: Administers the SURF (Summer Undergraduate Research Fellows Program) and Self Scheduled Exams, supervising nine student exam workersBudget: Manages the budgeting, expenditures and monitoring of Science Center operating budgets -
Administrative Coordinator, Clark Science CenterSmith College Jul 2014 - Nov 2024Northampton, MaCoordinate administrative support for the Center’s administrative and faculty directors in Sciences, Technology, Engineering and Math (STEM), providing centralized administration of 26 staff members, supporting 5 buildings, teaching and research facilities across 18 academic departments and programs.Diverse range of responsibilities includes: coordinating complex multimillion-dollar operating and capital equipment budget; mentoring peers and support staff trainer; and representing Center at College events, meetings and on employee search committees; and overseeing major equipment purchases. Recognized with the Spotlight Award for exemplary performance in 2016. Examples of contributions:• Streamlined application and fund allocation process for the growing SURF Program (Summer Undergraduate Research Fellows) to improve student and faculty experience.• Reduced purchasing costs and improved efficiency and grant audit results.• Collaborated on development of a robust scientific equipment database and the processes to document new equipment purchases, maintenance, repair, and disposal.• Established strong working relationship and regular communications with Facilities Management department allowing Center to deliver high quality programming. -
Administrative Assistant Supervisor, Clark Science CenterSmith College Jul 2009 - Jul 2014Northampton, MaIn a newly created position, developed an administrative support group that became the model for other divisions within the college. Trained, mentored and supervised department administrative assistants and work study students for the Center. Supported budgeting process.Recognized with the 2014 Spotlight Award for aiding new Department of Psychology Chair in transitioning to his new role. Awarded Administrative Excellence Bonus Funds in recognition of extraordinary efforts: 2009, 2010, 2011, 2012.Additional contributions:• Introduced consistency and efficiency in core business processes by developing procedures and building necessary partnerships across campus. • Originated a consistent training and onboarding program that guides new hires.• Documented all administrative processes of Director’s office.• Improved coordination of events, activities, and information between academic departments and programs in the sciences. -
Department Assistant, Clark Science CenterSmith College Mar 2006 - Jul 2014Northampton, MaEfficiently supported daily operations and business affairs for 3 different academic departments – the 18-person Mathematics and Statistics department (2006 to 2014); 30-person Biological Sciences and Neuroscience department (2012 to 2014); and 20-person Chemistry department (2006 to 2009). Supervised student workers. Reported on complex budgets for each department ($200K/year). Highlights of contributions:• Brought consistency and accuracy to budget reporting, providing department chairs and directors with accurate, reliable accounting for complex, varied budgets.• Organized annual multi-day regional conference for Math and Stats faculty, students, alumnae, and professionals (Women in Math in New England – WIMIN), meeting all deadlines and budget goals.• Early adopter of electronic employment application system; provided knowhow for smooth implementation. -
Administrative AssistantAmherst College Sep 2004 - Mar 2006Amherst, MaExcelled in 3 concurrent, part-time roles in the Center for Community Engagement, Eastern College Career Day New York and Office of Fellowships. Each role encompassed the full scope of administrative and marketing tasks. Successfully adapted to processes and personnel in 3 very different offices. Highlights of contributions:• Set up database for graduate fellowship application, improving tracking of Graduate Fellowship committee awards and maximizing funding for each applicant. • Created Access database to track students and alumni across various programmatic activities.• Lead role in planning Center’s 2006 Community Involvement Fair, garnering the largest number of nonprofit organizations and highest student attendance since inception in 2000.• Organized and promoted annual Eastern College Career Day event successfully and within budget.
Heather Mcqueen Skills
Frequently Asked Questions about Heather Mcqueen
What company does Heather Mcqueen work for?
Heather Mcqueen works for Smith College
What is Heather Mcqueen's role at the current company?
Heather Mcqueen's current role is Resource Manager.
What is Heather Mcqueen's email address?
Heather Mcqueen's email address is he****@****ith.edu
What skills is Heather Mcqueen known for?
Heather Mcqueen has skills like Higher Education, Microsoft Office, Microsoft Excel, Event Planning, Microsoft Word.
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7gmail.com, gmail.com, gmail.com, hotmail.com, loves.com, loves.com, papajohns.com
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Heather McQueen
Whiteville, Nc1srmc.org2 +191067XXXXX
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2yahoo.com, fedex.com
2 (800) 4XXXXXXX
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