Heather Callaghan Email and Phone Number
london, london, united kingdom
Heather Callaghan's Location
Leeds, England, United Kingdom, United Kingdom
Heather Callaghan's Contact Details
Heather Callaghan work email
- Valid
- Valid
- Valid
Heather Callaghan personal email
n/a
About Heather Callaghan
Experienced Legal Advisor looking to increase awareness of clinical negligence claims. Strong legal professional with a level 6 professional diploma in Law from CILEx Law School, working towards completion of work based portfolio to become a chartered legal executive.
Heather Callaghan's Current Company Details
Nhs Resolution
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FCILEX, Chartered Legal Executive (non practising)
london, london, united kingdom
- Website:
- resolution.nhs.uk
- Employees:
- 201
Heather Callaghan Work Experience Details
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Clinical Case ManagerNhs Resolution Nov 2022 - PresentLeeds, England, United KingdomManaging a caseload of clinical negligence claims against NHS Trusts. Working to bring about a fair and just resolution for all involved.
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Litigation AssistantMedical Protection Society Feb 2020 - Nov 2022Leeds, United Kingdom -
Litigation AssistantMedical Protection Society Feb 2020 - Nov 2022
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Medical Claims ParalegalMedical Protection Society Sep 2021 - Oct 2022United KingdomI am assisting claims managers with the effective running of clinical negligence claims in England, Wales, Scotland and Northern Ireland. I am responsible for drafting letters of instruction to experts, reviewing medical reports and drafting advice letters to members following receipt of the same, writing letters of response and undertaking quantum research. I ensure there is a follow up task created for the next step in the claim and follow any task through to completion. I have recently submitted my Cilex Portfolio for assessment and I am hoping to be a qualified legal executive within the next month or so.
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Company Secretary, AccountsCp Plastering Sep 2008 - Feb 2020LeedsAssisting with the smooth running of my husbands plastering business. >Record all Incomings and Outgoings accurately >Complete yearly tax returns>Manage advertising >Creating business cards, stationary and website >Managing Socal Media Page, Yell.com, Thomson local and Google accounts
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Moj Portal Legal AdvisorLegal Nov 2015 - Jan 2020Working on a caseload of 300+ MOJ Portal cases from inception to stage 3 litigation. My Main Duties and Responsibilities included the following:-• Reviewing and prioritising all incoming post • Accurately documenting each activity that has taken place • All actions have diary action following, through to closure or hand-on • All supplier invoices are approved and passed to accounts • Reviewing medical evidence and valuing claims in line with judicial guidelines and lawtell• Ensuring that client work is progressed efficiently and client is kept proactively informed• Ensuring confidentiality of all firm’s clients and client documentation and information • Where appropriate, assisting with the development and support of other members off staff, including other fee earners • Proactively managing the client’s expectations, Using clear and plain explanations and terms, with a friendly, empathetic and reassuring attitude.•Moving cases into stage 3 Proceedings where necessary, ensuring all court directions are met and counsel instructed to attend hearings. •Drafting court documents for infant approval hearings and limitation proceedings
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Legal Assistant A.IlexCogent Law Sep 2011 - Nov 2015LeedsRunning a caseload of 200+ fast track pre-litigated files. I represent the firm in the conduct of client matters, providing legal advice and assistance in a professional manner.My Main Duties and Responsibilities include the following:-• Review and priorities all incoming post on date of receipt• Accurately document each activity that has taken place • All actions have diary action following, through to closure or hand-on • All supplier invoices are approved and passed to accounts • Ensure all conflicts and complaints are reported to the designated official • Ensure files are closed in a timely manner and all relevant information passed to accounts • Ensure that client work is progressed efficiently and client is kept proactively informed• Ensure confidentiality of all firm’s clients and client documentation and information • To achieve agreed levels of billing and time recording • To comply with all professional rules relating to professional code of conduct. • Where appropriate, assist with the development and support of other members off staff, including other fee earners • Proactively managing the client’s expectations, Using clear and plain explanations and terms, with a friendly, empathetic and reassuring attitude
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Retention Team LeaderCogent Law Jan 2009 - Sep 2011Initially setting up the team, discussing with management the tasks the new team should deal with to help reduce the life cycle of the claim and identifying special damages at an early stage to assist fee-earners in the efficient running of their caseloads.Conducting interviews to create the retention team.training staff members to a high standard. Managing a team of 6 on a daily basis ensuring individuals meet their targetsensuring team targets are met and reviewing the teams KPI,s via the MI and identifying any areas of improvement required. Conducting 1:1s auditing work and outbound calls.Contacting clients to discuss details of their special damages and providing them with advise in relation to what evidence is needed. Managing sickness and holiday absence.
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Customer Liaison Team LeaderCogent Law Jan 2008 - Jan 2009LeedsManaging the team, ensuring we are up-to date with tasks, managing holidays and sickness absence. Providing support for staff
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Customer Response RepresentativeCogent Law Jan 2006 - Jan 2008Contacting Clients to establish details of their car accidents and the injuries they sustained. Inputting the information into the case management system and sending to the client. Contacting third party insurers to report the claim.
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Admin AssistantCogent Law Jan 2005 - Jan 2006
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Administrative AssistantLester Morrill Criminal Law Aug 2004 - Dec 2004Leeds, United Kingdom
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Retail Sales RepresentativeNew Look Sep 2002 - Sep 2004Leeds, United KingdomSales Assistant, My Job involved working on the the shop floor processing customers purchases and returns, tidying the shop floor and working on the changing rooms and as security at the entrance of the shop. I also helped the management cash up on an evening and was trusted to take the takings to the bank to deposit. I often helped with deliveries and putting out of new stock and dressing the window displays.
Heather Callaghan Skills
Civil Litigation
Legal Writing
Legal Advice
Personal Injury
Microsoft Office
Personal Injury Rta Fee=earner
Legal Assistance
Claim
Legal Research
Document Drafting
Insurance
Year End Accounts
Accounts
Construction Industry Scheme
Heather Callaghan Education Details
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Passed -
Parklane CollegeLaw
Frequently Asked Questions about Heather Callaghan
What company does Heather Callaghan work for?
Heather Callaghan works for Nhs Resolution
What is Heather Callaghan's role at the current company?
Heather Callaghan's current role is FCILEX, Chartered Legal Executive (non practising).
What is Heather Callaghan's email address?
Heather Callaghan's email address is he****@****w.co.uk
What schools did Heather Callaghan attend?
Heather Callaghan attended Cilex Law School, Parklane College.
What are some of Heather Callaghan's interests?
Heather Callaghan has interest in Animal Welfare, Children, Environment.
What skills is Heather Callaghan known for?
Heather Callaghan has skills like Civil Litigation, Legal Writing, Legal Advice, Personal Injury, Microsoft Office, Personal Injury Rta Fee=earner, Legal Assistance, Claim, Legal Research, Document Drafting, Insurance, Year End Accounts.
Who are Heather Callaghan's colleagues?
Heather Callaghan's colleagues are Maissa Natcha Dronkers, Saqib Hussain, Amira El Menabawey, Samantha T, Alma Rahman, Neil Mcgeown, Jenny Di Sora.
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Heather Callaghan
Healthcare | Emergency Nurse Practitioner | Clinical Advisor | Worldly Wise Ambassador | Kindness & Compassion |Maidstone -
Heather Callaghan
Glasgow -
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