Heather Ong Email & Phone Number

Heather Ong is a Customer Success Manager at Immersive Labs. She possess expertise in public speaking, account management, customer service, customer relationship management, salesforce.com and 3 more skills. Colleagues describe her as "Heather was my go to Customer Success Manager at Axway. She was always super responsive and inquisitive. I could always count on her knowing the ins and outs of her accounts off the top of her head when I had a question. In turn, she was never hesitant to ask questions of us on behalf of her clients. Often times before the customer ever came to her about something. The strong customer relationships and built helped her foresee a question before the customer asked it. Her dedication, proactiveness, inquisitiveness, and responsiveness resulted in better communication and happiness for the accounts she managed. Heather has been a fantastic co-worker and any company would be lucky to have her. I'd work with her again in a heartbeat.", "Heather was our business account manager for many years. It was my pleasure to get to work and know Heather and the team she led. She is a very diligent, hard-working and detailed-oriented person. It is not easy to be at the crossroads of working for the company while also being a voice for the customer, Heather did an excellent job at that. With Heather's skill sets, I would recommend her for any position and know that she would be a valuable employee to any organization.", and "I've had the great pleasure to work with Heather as a Customer Success Manager. She excels at building strong customer relationships and turning challenges into opportunities for growth. I was consistently impressed with her ability to be an advocate for her customers and resolve issues. Heather has always been an enthusiastic professional and I really appreciated how her ability to communicate with customers let us navigate any issue that we encountered."

Listed skills include Public Speaking, Account Management, Customer Service, Customer Relationship Management, and 4 others.