Heather C. Email & Phone Number

Raleigh, Nc, Us

Focus on key implementation projects utilizing HR applications such as Workday. Manage those projects through full life cycle while driving efficiency and updating systems and programs to meet the needs of the business. Negotiate priorities with COEs and interested parties such as IT and Finance for transparent planning. Align team practices through shared documentation, project status updates, and open discussion forums. Coordinate with vendors in the maintenance of outsourced applications. Develop and challenge the team of analyst to thrive in a fast paced environment.

Raleigh, Nc, Us

Analyze complex business problems with a focus on HR system solutions. Lead cross-functional teams to address business or systems issues. Provide technical expertise in identifying, evaluating and developing systems and processes that are cost effective and meet user requirements. Consulate with system users and program owners to design and implement. Create specifications to meet business requirements and elevate the user experience. Configure, execute unit, integration and acceptance testing.

Raleigh, Nc, Us

Supported of all aspects of HRIS operations with a focus on fulfilling business needs and ensuring optimal utilization of HRIS capabilities. Managed projects through full life cycle while driving efficiency and updating systems and programs to meet the needs of the organization. Developed direction for the HRIS team to ensure consistency in system support. Aligned team practices through shared documentation, project status updates, and open discussion forums. Negotiated priorities with COEs and interested parties such as IT and Finance for transparent planning. Coordinated with vendors in the maintenance of outsourced applications.

Raleigh, Nc, Us

Engaged with our internal People team, our team of infrastructure system administrators and vendors to provide stable, secure, scalable, maintainable, and easy to use HR Systems. Led system enhancement projects. Assisted in the triage, coordination, and response to system incidents such as outages and bugs and general support inquiries. Managed daily administration tasks, including account creation/ deletion, data table set up and security audits.

Cary, Nc, Us

Led the operational efficiency, security and integrity of the Company’s Human Resources Information Systems including payroll, timekeeping, applicant tracking, on-boarding, reporting, employee self-service and integrations with other internal applications and external vendors. Managed all aspects of HRIT project administration, including scope, timeline, issue resolution, change control, and post-implementation review and assessment. Advised HR leadership of project portfolio, status, and resource planning for delivering strategic business initiatives. Implemented Company-wide human capital management Software as a Service (SaaS) solution to streamline HR processes and data compilation.

Cary, Nc, Us

Researched and analyzed Company data and employment trends to build comprehensive statistical reports for HR and Executive Leadership Teams. Assumed total accountability for preparing and interpreting employee turnover statements, employment demographics, and other confidential HR data. Compiled monthly, quarterly, and yearly reviews of HR processes to determine best practices. Analyzed current Company practices to determine opportunities for improvement and update HR policies as needed. Implemented Company-wide procedures for data storage of policy manuals and provided ongoing maintenance of HR webpage on Company intranet.

Processed all accounting functions for convenience store chain, including Accounts Payables and Receivables for 300+ vendors and 6 store locations. Administered gasoline activity for BP Oil Jobber through gas purchases and repayments. Tracked and analyzed gasoline distribution, road tax, freight, and labor reports. Managed corporate cash flow for optimal benefit with major banking institutes. Assumed responsibility for payroll and employment concerns.

Bachelor Of Arts, Social Psychology

Certificate, Project Management