Heather Claxton Email & Phone Number

As a highly motivated and results-driven professional with over a decade of experience in training, operations management, and organizational development, I have built a career around designing and implementing strategic training programs, driving operational excellence, and cultivating a positive, results-oriented culture in both hospitality and entertainment industries.Throughout my career, I have worked across a variety of roles. In each position, I have led transformative initiatives—whether restructuring training programs, creating company-wide standard operating procedures, or developing growth strategies for regional markets. I thrive on collaborating with cross-functional teams to streamline processes, enhance guest experiences, and optimize operational efficiency.I have a proven track record of developing high-performing teams and systems, including creating and implementing onboarding processes, performance management programs, and operational plans for new location openings. Whether working with corporate teams, on-the-ground managers, or new hires, I am passionate about creating environments where employees feel supported and empowered to succeed, ultimately driving both personal and company-wide growth.I am currently exploring new opportunities to bring my expertise in operations management, training development, and leadership to a forward-thinking organization committed to growth, innovation, and exceptional customer service.Feel free to reach out if you'd like to connect!

Listed skills include Restaurant Management, Food And Beverage, Hospitality, Employee Training, and 21 others.

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  The Fashion Institute Of Design And Merchandising

  Textile Surface Design