Process customer sales ordersEnsure timely delivery of customer ordersWork interdepartmentally to coordinate delivery of customer ordersWork with collegues in Germany to coordinate delivery of products to fulfill customer orders Directly work with Sales/Marketing and customers to ensure customer satisfaction is achieved Work with collegues both locally and in Germany to coordinate responses for customer technical requestsMaintain and manage stock materialsOrdering of materials from Germany and Italy for both stock and customer ordersWork interdepartmentally and internationally to handle customer complaints and/or returns

Organize and maintain the overall Health Services Department’s schedule ensuring an effective, efficient flow by keeping manuals, reports, policies and procedures up-to-date, along with providing a coordinated schedule for FNP, and RN.Ensure the Department is in compliance by scheduling annual, bi- annual, and medical surveillance physicals, along with conducting alcohol and drug testing according to Company Policy.Maintain proper case management of FMLA/STD leaves according to Federal regulations and Company Policy. Serve as a liaison between the employees and the Nurse PractitionerTreatment of emergencies in the absence of or with the Nurse PractitionerMaintain records vital to the functionality of the departmentManage accounts payable and receivableManage departmental budget in collaboration with Nurse PractitionerDevelopment and implement Wellness programs for the Company’s employees

Maintain secured control of confidential case information; Maintain controlled police radiosInsure police and fire personal safetyAnswer emergency phone callsProvide information to the public and officersServe as a liaison between the officers and the publicMaintain secured control of confidential case informationMaintain a calm demeanor in high stress situation

Maintain secured control of patient recordsResearch information applicable to patient treatmentPerform administrative duties including, but not limited to, scheduling, data collection, and billingServe as a liaison between patient and physicianCollect payments for services renderedDeal directly with insurance companies obtaining referrals and required approvalsRegularly transcribe tape recorded dictation using Microsoft Word