Operations Manager
CurrentAs the Operations Manager, my responsibilities include managing team members and overseeing all operations tasks. This entails attending weekly meetings with C-suite and career strategists, approving timecards and time off for staff, and handling client escalations and concerns. Additionally, I ensure that all the general MOSO tasks are being completed, including email distributions, transitions, business intelligence file compilation, lead generation, website administration, and quality assurance for content. I also handle tasks like marketability profiles, sending messages to potential clients on LinkedIn (that may be why you're here!), checking bounce rates on distribution lists, and creating and updating documentation and recordings. My excellent communication and organizational skills enable me to work both independently and as part of a team, providing top-quality service to our clients. I take pride in my ability to manage tasks efficiently and effectively, ensuring that all the work I take on is completed on-time and to a high standard.