Heather Cornelius Email & Phone Number

Salt Lake City Metropolitan Area

Responsible for providing excellent service to BioMerieux's US customer base, from hospitals to clinics, urgent care and smaller point-of-care practices and doctor's offices. Processing customer orders and answering product, order and account inquiries via email and telephone as well as providing information and support services to the various Territory.

Greater Salt Lake City Area

• Responsible for account management of Premier Computing's Microsoft Dynamics & Acumatica clients: developing customer relationships and connecting them to the right tools, services and training to help nurture and grow.
• Expand client’s existing solutions with additional software, user licenses, subscription renewals and business consulting services.
• Provide prompt and effective solutions to customer account inquiries or concerns.
• Work directly with vendors to place software license orders solutions and arrange customer demos.
• Prepare statements of work and perform Project Management for various consulting services projects.

Lehi, UT, USA

• Premier Computing, headquartered in Salt Lake City, Utah, is excited to announce the acquisition of Eide Bailly LLP's Microsoft Dynamics GP practice, effective February 3, 2020.Responsible for account management of.
• Expanded client’s existing solutions with additional software, user licenses, subscription renewals and business consulting services.
• Provided prompt and effective solutions to customer account inquiries or concerns.
• Worked directly with vendors to place software license orders solutions and arrange customer demos.
• Prepared statements of work for consulting services.
• Performed project management and regular project status updates on implementations, upgrades and other consulting services projects.

Sandy, Utah

• We are pleased to announce that Spring2 Technologies combined its practice with the regional CPA and business & technology advisory firm of Eide Bailly LLP, effective October 2, 2017.
• Oversaw all administrative functions for a small technology business of 20+ employees.
• Developed relationships with customers and vendors via regular contact as part of the AR/AP role.
• Responsible for all aspects of accounts payable and accounts receivable cycle.
• Placed vendor orders for software licenses and maintenance renewals.
• Reconciled corporate credit card statements.

Alpine, UT

• Responsible for typical office reception duties: greeting clients, answering phones, scheduling appointments, preparing correspondence, receiving packages, banking etc.
• Processed customer payments and receipts: handling cash, check and credit card transactions.
• Entered account information, sales, payments and call logs into computer system.
• Maintained inventory items, ordered product, entered purchase orders and performed other bookkeeping tasks as required.
• Supervised and trained 4 other reception staff.

United States

• Employed on a contract basis by an Australian Company.
• Responsible for testing additions & modifications to programs that are part of the Clear Software Integrated Accounting Package.
• Wrote online Help documentation on the use of the accounting programs.

Gold Coast, Queensland, Australia

• Managed team of 5 software implementation & support personnel and 3 office/clerical staff.
• Performed software implementations, onsite customer training and phone/remote support for the Clear Software Integrated Accounting Package including accounts payable, accounts receivable, bank reconciliation.
• Developed relationships with customers, becoming a trusted adviser by assisting them with process improvements and suggested enhancements or additions to their existing software
• Worked with small, medium and large businesses across a variety of industries all over Australia.
• Collaborated with in-house software developers on new software features, required legislative changes and the identification & correction of software issues.