Heather C.

Heather C. Email and Phone Number

Director of Customer Success @ KeenView
san diego, california, united states
Heather C.'s Location
San Diego, California, United States, United States
Heather C.'s Contact Details

Heather C. work email

Heather C. personal email

Heather C. phone numbers

About Heather C.

Heather Cota is a seasoned executive with over 15 years of experience in business management, operations and customer service. She has a great deal of experience managing customer success teams and has a Master's in International Business.

Heather C.'s Current Company Details
KeenView

Keenview

View
Director of Customer Success
san diego, california, united states
Website:
keenview.com
Employees:
7
Heather C. Work Experience Details
  • Keenview
    Director Of Customer Success
    Keenview Nov 2020 - Present
    San Diego, California, United States
    KeenView works with businesses to understand their vulnerabilities and connects them with world class providers who help bridge the gaps. The company is a group of experienced senior executives who help organizations position themselves to protect the future of their business.
  • Empireworks - Reconstruction And Painting
    Director Of Marketing And Business Development
    Empireworks - Reconstruction And Painting Oct 2019 - Nov 2020
    San Francisco Bay Area
    EmpireWorks provides professional Reconstruction, Painting and Construction Defect services for Homeowners Associations, Multifamily, Property Managers, Building Owners and Cap-Ex Managers throughout Arizona, California, Colorado, Florida, Nevada and Texas.• Managed all trade shows, events, and sponsorship opportunities• Executed a live virtual concert and raffle for clients, industry partners, and their families• Approved marketing budget and promotional material spending• Conducted monthly virtual educational presentations for property managers via zoom• Developed new customer acquisition strategies and unique client experiences• Provided scheduling and calendar support for VP and Account Executives• Built and maintained long lasting relationships with property managers and HOA boards• Attended board meetings, HOA manager executive meetings, and industry networking events• RFP Generation
  • College Works Painting
    Communications And Event Manager, Senior Corporate Recruiter
    College Works Painting Jan 2013 - Oct 2019
    Irvine, California, United States
    College Works Painting gives undergraduate students an extraordinary opportunity to build a competitive resume and gain marketable skills by teaching them how to manage their very own painting business. We help them develop and demonstrate a strong skillset encompassing business ethics, communication, organizational management and sales, along with a firm understanding of the mechanics of leadership applicable to any profession.• Managed all corporate events for CEOs, VPs, and District Managers at both international and domestic locations with 20-300+ attendees from conception to completion• Negotiated all event contracts and maintained vendor relationships while acquiring new ones• Purchased flights and arranged itineraries for CEOs, VPs, and District Managers• Reported directly to CEO• Onsite company event management including AV set up, breakdown, scheduling, catering arrangements, and logistical assistance as needed• Managed event budget ranging from $25,000 to $260,000+ with costs savings of up to 30%• Compiled internal 150-200 page Board Book document for all CEO and VP meetings• Recruited and hired 100+ intern prospects while working with VPs to understand their unique employment needs• Implemented new social media campaign that increased engagement rates by 20%• Executed new PR strategy winning featured articles in NY Daily News, CNBC, Wall Street Journal and numerous smaller publications• Hired and managed 8 subcontractors with teams of 3-8 people• Wrote submissions for 7 company awards on behalf of College Works winning 6 total, 4 domestic and 2 international
  • Self-Employed
    Wedding Coordinator
    Self-Employed Apr 2016 - Sep 2019
    San Luis Obispo, California Area
    Services Include:•Complimentary consultation•Unlimited communication two months prior to your wedding day •Scheduled walk-through of ceremony and reception site•Development of a detailed wedding day timeline and a vendor contact list•Communication with vendors 4 weeks prior to wedding day to finalize all details and review contracts•Rehearsal coordination•Full assistance on wedding day, I am the first to arrive and last to leave•Distribution of flowers to wedding party •Assistance with coordinating all vendors to their appropriate location and oversight of all vendor deliveries•Distribution of a timeline to each vendor and wedding party•Assistance to the bride, groom, bridal party, family, vendors, and guests as needed throughout the wedding day•Basic set-up and collection of gifts, photos, guest books/pen or markers, wedding favors, escort cards, table numbers, centerpieces, programs, cake utensils, box top of wedding cake, wash and pack toasting flutes and distribute to the appropriate locations.•Distribution of remaining balances/tips to vendors•Handling of any emergency that may occur
  • Workplace Innovation Europe
    Employee Engagement Intern
    Workplace Innovation Europe Sep 2012 - Nov 2012
    Nottingham, United Kingdom
    •Directly promoted employee engagement network events to big name employers like Premier Inn Hotels, John Lewis Department Store, and NHS England.•Contacted all attendees for post event feedback to report•Brainstormed improvement with event Directors•Compiled feedback database with improvement solutions
  • Ld Products, Inc.
    Ebay And Amazon Marketplace Specialist
    Ld Products, Inc. Aug 2009 - Sep 2011
    Long Beach, California
    •Amazon and eBay marketplace management•Managed all customer service including daily emails, phone calls, feedback improvement, and order processing•Performed customer outreach to increase reviews and ratings on each channel•Government and drop ship order management •Worked with e-commerce software ChannelAdvisor, Mail Order Manager, Varien, and customer service software, Kayako.
  • First Bank Of San Luis Obispo
    Bank Teller
    First Bank Of San Luis Obispo Dec 2007 - Apr 2009
    San Luis Obispo, California
    Cash handling, Excellent Customer Service, Wire transfers, TT&L Processing, ATM Machine, Courier Deposits, Cross-selling of Products and Services, Opening and Closing the Branch.
  • Carter'S | Oshkosh B'Gosh
    Supervisor
    Carter'S | Oshkosh B'Gosh Jun 2005 - Dec 2007
    Pismo Beach, California
    Register work, merchandising, customer service, maintaining service floor and back room, opening and closing store, daily paperwork, payroll, shipments, conference calls, key holder, management of 1-5 sales associates while manager on duty.

Heather C. Skills

Customer Service Microsoft Excel Management Teamwork Powerpoint Ebay Sales Microsoft Word Microsoft Office Event Management Corporate Recruiting Channel Advisor Project Management Telephone Skills Amazon Retail Sales Social Networking Outlook Direct Mail Corporate Events Business Travel Event Planning Mail Order Manager Varien Phone Skills Webex Travel Planning Inventory Management Cost Allocation Logistics Logistics Management Teller Operations Networking Kayako Leadership Time Management Sales Marketing Microsoft Outlook Social Media

Heather C. Education Details

Frequently Asked Questions about Heather C.

What company does Heather C. work for?

Heather C. works for Keenview

What is Heather C.'s role at the current company?

Heather C.'s current role is Director of Customer Success.

What is Heather C.'s email address?

Heather C.'s email address is hm****@****hoo.com

What is Heather C.'s direct phone number?

Heather C.'s direct phone number is +180580*****

What schools did Heather C. attend?

Heather C. attended The Nottingham Trent University, California State University-Dominguez Hills, Cuesta College.

What skills is Heather C. known for?

Heather C. has skills like Customer Service, Microsoft Excel, Management, Teamwork, Powerpoint, Ebay Sales, Microsoft Word, Microsoft Office, Event Management, Corporate Recruiting, Channel Advisor, Project Management.

Who are Heather C.'s colleagues?

Heather C.'s colleagues are Kacie Connors, Barrie B., Robert Sprong, Derek Preston.

Not the Heather C. you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.