Heather C. Email & Phone Number

San Diego, California, United States

KeenView works with businesses to understand their vulnerabilities and connects them with world class providers who help bridge the gaps. The company is a group of experienced senior executives who help organizations position themselves to protect the future of their business.

San Francisco Bay Area

EmpireWorks provides professional Reconstruction, Painting and Construction Defect services for Homeowners Associations, Multifamily, Property Managers, Building Owners and Cap-Ex Managers throughout Arizona, California, Colorado, Florida, Nevada and Texas.• Managed all trade shows, events, and sponsorship opportunities• Executed a live virtual concert and raffle for clients, industry partners, and their families• Approved marketing budget and promotional material spending• Conducted monthly virtual educational presentations for property managers via zoom• Developed new customer acquisition strategies and unique client experiences• Provided scheduling and calendar support for VP and Account Executives• Built and maintained long lasting relationships with property managers and HOA boards• Attended board meetings, HOA manager executive meetings, and industry networking events• RFP Generation

Irvine, California, United States

College Works Painting gives undergraduate students an extraordinary opportunity to build a competitive resume and gain marketable skills by teaching them how to manage their very own painting business. We help them develop and demonstrate a strong skillset encompassing business ethics, communication, organizational management and sales, along with a firm understanding of the mechanics of leadership applicable to any profession.• Managed all corporate events for CEOs, VPs, and District Managers at both international and domestic locations with 20-300+ attendees from conception to completion• Negotiated all event contracts and maintained vendor relationships while acquiring new ones• Purchased flights and arranged itineraries for CEOs, VPs, and District Managers• Reported directly to CEO• Onsite company event management including AV set up, breakdown, scheduling, catering arrangements, and logistical assistance as needed• Managed event budget ranging from $25,000 to $260,000+ with costs savings of up to 30%• Compiled internal 150-200 page Board Book document for all CEO and VP meetings• Recruited and hired 100+ intern prospects while working with VPs to understand their unique employment needs• Implemented new social media campaign that increased engagement rates by 20%• Executed new PR strategy winning featured articles in NY Daily News, CNBC, Wall Street Journal and numerous smaller publications• Hired and managed 8 subcontractors with teams of 3-8 people• Wrote submissions for 7 company awards on behalf of College Works winning 6 total, 4 domestic and 2 international

San Luis Obispo, California Area

Services Include:•Complimentary consultation•Unlimited communication two months prior to your wedding day •Scheduled walk-through of ceremony and reception site•Development of a detailed wedding day timeline and a vendor contact list•Communication with vendors 4 weeks prior to wedding day to finalize all details and review contracts•Rehearsal coordination•Full assistance on wedding day, I am the first to arrive and last to leave•Distribution of flowers to wedding party •Assistance with coordinating all vendors to their appropriate location and oversight of all vendor deliveries•Distribution of a timeline to each vendor and wedding party•Assistance to the bride, groom, bridal party, family, vendors, and guests as needed throughout the wedding day•Basic set-up and collection of gifts, photos, guest books/pen or markers, wedding favors, escort cards, table numbers, centerpieces, programs, cake utensils, box top of wedding cake, wash and pack toasting flutes and distribute to the appropriate locations.•Distribution of remaining balances/tips to vendors•Handling of any emergency that may occur

Nottingham, United Kingdom

•Directly promoted employee engagement network events to big name employers like Premier Inn Hotels, John Lewis Department Store, and NHS England.•Contacted all attendees for post event feedback to report•Brainstormed improvement with event Directors•Compiled feedback database with improvement solutions

Long Beach, California

•Amazon and eBay marketplace management•Managed all customer service including daily emails, phone calls, feedback improvement, and order processing•Performed customer outreach to increase reviews and ratings on each channel•Government and drop ship order management •Worked with e-commerce software ChannelAdvisor, Mail Order Manager, Varien, and customer service software, Kayako.

San Luis Obispo, California

Cash handling, Excellent Customer Service, Wire transfers, TT&L Processing, ATM Machine, Courier Deposits, Cross-selling of Products and Services, Opening and Closing the Branch.

Pismo Beach, California

Register work, merchandising, customer service, maintaining service floor and back room, opening and closing store, daily paperwork, payroll, shipments, conference calls, key holder, management of 1-5 sales associates while manager on duty.

Master Of Science - Ms, International Business, Commendation

As my final assignment I completed an extensive Consultancy Project for a client based in Nottingham England, regarding how to expand.

Bachelor Of Arts (Ba) And Minor, Mass Communication/Media Studies With Minor In Marketing, Graduated With Honors

Associate'S Degree, General Education