Heather Cradlebaugh

Heather Cradlebaugh Email and Phone Number

Sr. Customer Support Specialist @ GCG
Dayton, OH, US
Heather Cradlebaugh's Location
Dayton Metropolitan Area, United States
Heather Cradlebaugh's Contact Details

Heather Cradlebaugh work email

Heather Cradlebaugh personal email

n/a

Heather Cradlebaugh phone numbers

About Heather Cradlebaugh

Energetic, innovative, and professional Inside Sales, Support and Customer Service Manager with background and experience in manufacturing, distribution, international/domestic sales, support management, coordination, marketing, and customer service delivering world class service and support. Recognized for integrity, strong work ethic and a thorough commitment to professional excellence while working in a fast paced, high volume sales/manufacturing/distribution firm. A dedicated leader with the talent and ability to manage large account volumes without compromising service or quality. Areas of Expertise • Customer Service Management • Staff Recruitment, Training and Development • Sales and Margin, Price List Management • Manufacturing / Distribution Sales • Order Fulfillment / Just in Time Scheduling • Complaint Handling and Resolution• Procurement / Vendor Relations • Consignment Inventory Management • Process Improvement / Solution Selling• Internal Procedure Documentation • Logistics / Order Tracking• Microsoft Office Suite• SAP / Microsoft Dynamics NAV / E-21 / Seradex

Heather Cradlebaugh's Current Company Details
GCG

Gcg

View
Sr. Customer Support Specialist
Dayton, OH, US
Website:
genuinecable.com
Employees:
696
Heather Cradlebaugh Work Experience Details
  • Gcg
    Sr. Customer Support Specialist
    Gcg
    Dayton, Oh, Us
  • Presto Labels
    Customer Service Manager
    Presto Labels
    Dayton, Oh, Us
  • T&T Graphics, Inc.
    Customer Service Manager
    T&T Graphics, Inc. Sep 2020 - Present
    Miamisburg, Ohio, United States
  • Steiner Eoptics
    Inside Sales Coordinator
    Steiner Eoptics Aug 2019 - May 2020
    Dayton, Ohio Area
    Provide direct support to the VP of Sales as well as being the single point of contact for multiple domestic and international representatives selling an extensive line of optical weapon accessories including aiming lasers, beacons, battle lights, night vision equipment and binoculars. Serve as the liaison between Sales, Marketing, Engineering, Trade Compliance, Materials, Operations, Quality, Shipping and Accounting to ensure seamless order flow from initial entry to customer receipt. Work… Show more Provide direct support to the VP of Sales as well as being the single point of contact for multiple domestic and international representatives selling an extensive line of optical weapon accessories including aiming lasers, beacons, battle lights, night vision equipment and binoculars. Serve as the liaison between Sales, Marketing, Engineering, Trade Compliance, Materials, Operations, Quality, Shipping and Accounting to ensure seamless order flow from initial entry to customer receipt. Work directly with customers to ensure their inquiries are handled with the upmost professionalism and satisfaction within a timely manner. Manage sales reporting to leadership for booked, open sales, forecast and monthly sales goals. Show less
  • Go2 Partners
    Support Manager / Account Manager - Material Id
    Go2 Partners Mar 2018 - Aug 2019
    West Chester, Ohio
    Specializing in document management solutions including development and distribution of custom Labels, Tags, and Forms with emphasis on material identification, GHS compliance, brand management, barcoding and harsh environment labeling primarily for mid-size manufacturing clients in the steel, construction and distribution industry.• Provide excellent customer service and sales support.• Instrumental in consistently exceeding sales and gross profit goals with annual sales… Show more Specializing in document management solutions including development and distribution of custom Labels, Tags, and Forms with emphasis on material identification, GHS compliance, brand management, barcoding and harsh environment labeling primarily for mid-size manufacturing clients in the steel, construction and distribution industry.• Provide excellent customer service and sales support.• Instrumental in consistently exceeding sales and gross profit goals with annual sales volume growth from $500,000 to $4 million in Material ID. • Nurture client relationships on a professional and personal level.• Work closely with decision makers and influencers to close new sales opportunities. • Procurement/Vendor relations/Cost negotiations.• Client quoting• Inventory management at multiple warehouse facilities.• Accounts Receivable Collection • Monthly inventory on hand / usage / recommended reorder reporting to key clients.• Manufacturing/Production order tracking.• Recruitment and training of client service representatives for Material ID.• Customer Service / Account Management• Senior Executive Sales Support• Complaint Handling and Resolution• Sales and Margin Analysis / Management• Procurement / Vendor Relations• Cost Reduction Strategies / Negotiation• Order Fulfillment / Just in Time Scheduling• Lean Warehouse Inventory Management/Reporting• Proficient in Manufacturing Standards• Process Improvement• Solution Selling• Consignment Inventory Management• Staff Training, Teambuilding and Development• Internal Procedure Documentation• SAP / Microsoft Dynamics NAV • Microsoft Office Suite / GMAIL• Four51 – E-Commerce Solutions• Time/Task Management Software – Trello• Logistics / Order Tracking Show less
  • Prograde
    Support Manager / Material Identification And Labeling Group
    Prograde Feb 2010 - Mar 2018
    West Chester, Ohio
    Prograde was acquired by GO2 Partners in March 2018.
  • American Solutions For Business
    Executive Sales Assistant
    American Solutions For Business Jun 1997 - Feb 2010
    Dayton, Ohio Area
    Local American sales office was acquired by Prograde in February 2010.

Heather Cradlebaugh Skills

Labels Sales Account Management Fulfillment Services Print On Demand Customer Service Microsoft Office Manufacturing Marketing Inventory Management Order Processing Thermal Transfer Digital Printing Purchasing Distribution Center Operations Barcode Technology Pressure Sensitive Labels Product Management Vendor Management Experience Packaging Ribbons Tags Sap Print Management Product Development New Business Development Branding And Identity Solution Selling Continuous Improvement Document Management Warehousing Consignment Logistics Quote Preparation E Commerce Product Specification Lean Operations Business Development Packaging Design

Frequently Asked Questions about Heather Cradlebaugh

What company does Heather Cradlebaugh work for?

Heather Cradlebaugh works for Gcg

What is Heather Cradlebaugh's role at the current company?

Heather Cradlebaugh's current role is Sr. Customer Support Specialist.

What is Heather Cradlebaugh's email address?

Heather Cradlebaugh's email address is hc****@****ade.com

What is Heather Cradlebaugh's direct phone number?

Heather Cradlebaugh's direct phone number is +151375*****

What are some of Heather Cradlebaugh's interests?

Heather Cradlebaugh has interest in Family, Ohio Valley Karting Association, Camping, Kart Racing, Friends.

What skills is Heather Cradlebaugh known for?

Heather Cradlebaugh has skills like Labels, Sales, Account Management, Fulfillment Services, Print On Demand, Customer Service, Microsoft Office, Manufacturing, Marketing, Inventory Management, Order Processing, Thermal Transfer.

Who are Heather Cradlebaugh's colleagues?

Heather Cradlebaugh's colleagues are Mitchell Garrett, Amanda Copeland, Jaclynn Salinas, Paul B. Pizzimenti, Taylor Robins, Scott Seaman, Malena(Moe) Mao.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.