Heather Croft

Heather Croft Email and Phone Number

Bilingual office administrator with exprience in a variety of domains, including education, manufacturing, and the Government of Canada.
Heather Croft's Location
Montreal, Quebec, Canada, Canada
Heather Croft's Contact Details

Heather Croft work email

Heather Croft personal email

About Heather Croft

• Bilingual candidate with extensive experience in administration, customer service, communication, writing and editing, and translation. • Creative thinker with excellent problem-solving skills who loves interesting challenges.• Highly skilled in both Windows and Mac OS, including proficiency in Word, Excel, and Outlook.• Familiar with Google Workplace, MS Teams, Zoom, MailChimp, Hootsuite, Trello, and SharePoint.

Heather Croft's Current Company Details

Bilingual office administrator with exprience in a variety of domains, including education, manufacturing, and the Government of Canada.
Heather Croft Work Experience Details
  • Rand Accessories Inc.
    Administrative Assistant
    Rand Accessories Inc. Jul 2022 - Feb 2024
    Montreal, Quebec, Canada
    Acting as Executive Assistant to the CEO, including: • Arranging travel and applying for travel Visas.• Processing expenses, including collecting, scanning, and uploading invoices and receipts and filling out expense reports.• Booking meetings and managing schedules.• Researching and implementing French courses and coordinating classes with instructor.• Other tasks as required.Providing administrative support to management and employees, such as:• Reception… Show more Acting as Executive Assistant to the CEO, including: • Arranging travel and applying for travel Visas.• Processing expenses, including collecting, scanning, and uploading invoices and receipts and filling out expense reports.• Booking meetings and managing schedules.• Researching and implementing French courses and coordinating classes with instructor.• Other tasks as required.Providing administrative support to management and employees, such as:• Reception duties, including greeting guests, answering phones and emails, and accepting deliveries. • Sending inter-office communications in English and French. • Ordering office supplies and stocking kitchen.• Maintaining a pleasant work environment by tidying reception area, boardrooms, and kitchen, loading and unloading dishwasher, and organizing storage and supply rooms. • Liaising with building management regarding parking and access cards, maintenance, heating, deliveries, etc. • Organizing monthly sample sale for employees.• Coordinating food orders and prepping boardroom for meetings.Performing shipping and receiving duties:• Managing outgoing shipments, including local courier, Canada Post, FedEx, and UPS. • Packing and shipping samples to clients in USA, Canada, and China. • Receiving, unpacking, and distributing boxes of samples from factory in China.Other duties as required, including:• Assisting HR Specialist by activating and keeping track of access cards and parking passes, maintaining an employee database, and updating office seating plan. • Researching and implementing new web-based travel agency service in order to simplify business travel and consolidate related expenses, and acting as travel manager. • Planning office events, including monthly employee breakfasts, product launches, teambuilding activities, summer barbecue, and annual holiday parties. Show less
  • Axis Lighting
    Onboarding Assistant/Internal Communications Coordinator
    Axis Lighting Nov 2021 - Feb 2022
    Lasalle, Quebec, Canada
    • Assisted in the recruitment and onboarding of factory employees.• Processed new employee information on HRWize (human resources management system).• Created and activated ID badges, scanned new factory employees into facial recognition system, assigned lockers, and introduced employees to their managers.• Used SharePoint and MailChimp to send internal communications to office and factory employees.• Performed Reception duties including greeting clients, processing deliveries… Show more • Assisted in the recruitment and onboarding of factory employees.• Processed new employee information on HRWize (human resources management system).• Created and activated ID badges, scanned new factory employees into facial recognition system, assigned lockers, and introduced employees to their managers.• Used SharePoint and MailChimp to send internal communications to office and factory employees.• Performed Reception duties including greeting clients, processing deliveries, ordering supplies, answering phones and emails, and other tasks as needed. Show less
  • Dawson College
    Support Staff
    Dawson College Feb 2019 - Jul 2021
    Montreal, Quebec, Canada
    Dawson Bookstore Cashier September 2020Quality Assurance & Planning Office November 2019Payroll Department October 2019Auxiliary Services April-September 2019Student Services March 2019
  • Dawson College
    Saltise Administrative Secretary
    Dawson College Dec 2019 - May 2020
    Montreal, Quebec, Canada
    • Assisting with planning of 2020 Active Learning conference;• Providing administrative support to Project Coordinator and staff;• Preparing bank deposits, requisitioning cheques, placing supply orders, and managing a budget; • Creating critical path system for conference planning;• Maintaining filing systems, databases, records, and archives;• Handling classified information with discretion and confidentiality;• Providing administrative support for co-workers, including… Show more • Assisting with planning of 2020 Active Learning conference;• Providing administrative support to Project Coordinator and staff;• Preparing bank deposits, requisitioning cheques, placing supply orders, and managing a budget; • Creating critical path system for conference planning;• Maintaining filing systems, databases, records, and archives;• Handling classified information with discretion and confidentiality;• Providing administrative support for co-workers, including schedule management. Show less
  • Health Canada | Santé Canada
    Social Media Officer (Is-3)
    Health Canada | Santé Canada Mar 2017 - Mar 2018
    Ottawa, Ontario, Canada
    • Researched and wrote content for Healthy Canadians Facebook and Twitter feeds;• Chose images for posts and prepared briefs for Creative Services team;• Scheduled weekly social media posts in Hootsuite; • Performed quality assurance checks (proofreading posts, testing links, etc.);• Moderated Facebook comments in English and French;• Created LinkedIn content for Health Canada and Public Health Agency of Canada;• Wrote product recall notices and sent them for… Show more • Researched and wrote content for Healthy Canadians Facebook and Twitter feeds;• Chose images for posts and prepared briefs for Creative Services team;• Scheduled weekly social media posts in Hootsuite; • Performed quality assurance checks (proofreading posts, testing links, etc.);• Moderated Facebook comments in English and French;• Created LinkedIn content for Health Canada and Public Health Agency of Canada;• Wrote product recall notices and sent them for approval;• Prepared monthly creative documents and weekly posting schedules. Show less
  • Federation Of Canadian Municipalities
    Content Curator (Freelance)
    Federation Of Canadian Municipalities Nov 2016 - Feb 2017
    Ottawa, Ontario, Canada
    • Conducted a review of all content and assets on company’s website (fcm.ca) to prepare for deployment of new website and Content Management System;• Collaborated with departments to determine which documents should be moved to the new CMS and which should be archived in Digital Asset Management;• Fixed broken links, found metadata, and ensured everything was compatible with the new CMS.
  • Ottawa Storytellers
    Publicity And Social Media Coordinator (Contract)
    Ottawa Storytellers Sep 2016 - Jan 2017
    Ottawa, Ontario, Canada
    • Coordinating OST's presence on Twitter, Facebook, and other social media;• Monitoring social media statistics;• Writing promotional copy for the website and print materials;• Liaising with the media to promote shows and events;• Sending out email about upcoming events to members;• Creating a strategy to attract new members.
  • Canadian Tulip Festival
    Volunteer Coordinator (Contract)
    Canadian Tulip Festival Mar 2016 - Aug 2016
    Ottawa, Ontario, Canada
    • Successfully organizing and executing a volunteer recruitment plan with no prior experience and recruiting 380 volunteers in two months;• Interviewing and hiring competent volunteer leaders and delegating responsibilities;• Predicting volunteer staffing needs, creating jobs, and developing schedules;• Adapting to last-minute changes in festival plans and ensuring there were enough volunteers to cover all tasks;• Helping to manage the Festival’s social media… Show more • Successfully organizing and executing a volunteer recruitment plan with no prior experience and recruiting 380 volunteers in two months;• Interviewing and hiring competent volunteer leaders and delegating responsibilities;• Predicting volunteer staffing needs, creating jobs, and developing schedules;• Adapting to last-minute changes in festival plans and ensuring there were enough volunteers to cover all tasks;• Helping to manage the Festival’s social media presence;• Ensuring that guests, VIPs, vendors, and staff had volunteer support at all times. Show less
  • Valcartier Family Centre
    Information Agent/Office Manager/French-To-English Translator
    Valcartier Family Centre Aug 2010 - Sep 2015
    Quebec City, Quebec, Canada
    • Providing administrative support for the FORT Employment Assistance Program’s team of career counsellors;• Greeting clients in both official languages and providing them with the services and information needed to integrate into the workforce;• Helping clients write and edit cover letters and résumés, conduct research on the job market, and apply for jobs;• Translating résumés and cover letters from French to English, as well as editing and formatting them;• Transitioning the… Show more • Providing administrative support for the FORT Employment Assistance Program’s team of career counsellors;• Greeting clients in both official languages and providing them with the services and information needed to integrate into the workforce;• Helping clients write and edit cover letters and résumés, conduct research on the job market, and apply for jobs;• Translating résumés and cover letters from French to English, as well as editing and formatting them;• Transitioning the physical job board to an online board on Facebook to give clients better access to job offers;• Keeping up-to-date on the Family Centre’s many programs, services, and activities in order to ensure that military clients had all the tools needed to manage their unique lifestyles;• Assisting at Family Centre events, such as Family Fest and the fundraising gala;• Supporting Anglophones new to Quebec City in their efforts to adjust to living in a Francophone environment, including helping them learn French, look for work, find services, and connect with English-speaking community services;• Translating all of the Family Centre’s documents from French to English, including promotional materials, presentations, annual reports, letters, welcome kits, and intervention tools;• Working closely with Quebec City’s English-speaking community groups to ensure the most effective delivery of services to the community;• Collaborating with community groups on activities for both Anglophones and Francophones;• Managing the Family Centre’s satellite office in Sainte-Foy, including renting out the community room, preparing contracts, accepting payments and providing receipts, helping with events, writing fire reports, and arranging for maintenance and repairs of the building. Show less
  • Quebec City Reading Council
    Assistant Project Coordinator
    Quebec City Reading Council Mar 2009 - Apr 2010
    Quebec City, Quebec, Canada
    • Assisting Project Coordinator in planning workshops and events to promote literacy;• Designing all publicity, including press releases, invitations, event posters, and flyers;• Coordinating participation of community groups and liaising with media outlets;• Organizing activities;• Maintaining and updating QCRC website and Facebook account;• Performing day-to-day administrative operations.
  • Librairie La Maison Anglaise Et Internationale
    Events And Communications Coordinator/Bookseller
    Librairie La Maison Anglaise Et Internationale Oct 2005 - Mar 2009
    Quebec City, Quebec, Canada
    • Organizing book signings and author appearances in-store and at events such as Salon International du Livre;• Working with the Literary and Historical Society during their Writers’ Series events;• Designing window displays;• Planning store’s launch party for Harry Potter and the Deathly Hallows, July 20th, 2007, including designing all publicity, including press releases, invitations, and event program; organizing activities, staff costumes, and decorations; liaising with media… Show more • Organizing book signings and author appearances in-store and at events such as Salon International du Livre;• Working with the Literary and Historical Society during their Writers’ Series events;• Designing window displays;• Planning store’s launch party for Harry Potter and the Deathly Hallows, July 20th, 2007, including designing all publicity, including press releases, invitations, and event program; organizing activities, staff costumes, and decorations; liaising with media outlets, coordinating participation of community groups, vendors, and sponsors, and arranging live entertainment; and making sure all 1,500 guests had a magical time. Show less

Heather Croft Skills

Coaching Writing Event Planning Strategic Planning Creative Writing Customer Service Customer Satisfaction Customer Relations Teaching English As A Foreign Language French To English Translation English Grammar Business English Office Administration Administrative Assistance Administration Microsoft Office Microsoft Word Microsoft Excel Word Processors Social Networking Online Social Networking Business Networking Public Relations Communication Media Relations Blogging French Copy Editing Editing Organization Skills Nonprofits Literacy Research Online Research Community Engagement Client Services Mac Os Apple Pages Apple Software

Heather Croft Education Details

Frequently Asked Questions about Heather Croft

What is Heather Croft's role at the current company?

Heather Croft's current role is Bilingual office administrator with exprience in a variety of domains, including education, manufacturing, and the Government of Canada..

What is Heather Croft's email address?

Heather Croft's email address is he****@****ail.com

What schools did Heather Croft attend?

Heather Croft attended Champlain College Saint-Lambert, Mcgill University School Of Continuing Studies, Concordia University, Cegep - John Abbott College.

What are some of Heather Croft's interests?

Heather Croft has interest in Safe Cycling, Social Services, New Technology, Science Fiction And Fantasy, Geek Culture, Community Organizing, Economic Empowerment, Civil Rights And Social Action, Environment, Science And Technology.

What skills is Heather Croft known for?

Heather Croft has skills like Coaching, Writing, Event Planning, Strategic Planning, Creative Writing, Customer Service, Customer Satisfaction, Customer Relations, Teaching English As A Foreign Language, French To English, Translation, English Grammar.

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