Heather Crouch Email & Phone Number

Overland Park, Ks, Us

Overland Park, Ks, Us

Woonsocket, Ri, Us

Nashville, Us

-Medical Record reviews-Successfully developed and implemented new medication adherence program.-Authored internal documents - job aids, best practices, call scripts, etc.-Performed in-depth analysis of program results, collaborated on an action plan for improvement and presented results to internal staff and external partners-Mastered ACO reach measures, creating educational materials and presentations, and brainstorming strategies for client success.

Huntington Beach, Ca, Us

-Performed initial patient assessment and ongoing outreach.-Responsible creation and maintenance of care plans on assigned case load to help patients reach their health goals. -Directed and coordinated routine daily interdisciplinary meetings to review patient needs.-Provide education and resources regarding chronic disease processes, quality gaps, and other needs while maintaining HIPAA compliance.

Franklin, Tennessee, Us

-Completed health risk assessments and coordination of benefits and care for dual eligible nursing facility residents.-Triage issues and work with nurse practitioner to address patient and family concerns and track HEDIS measure. -Act as a liaison between facility, payer, patients. Schedule appointments, ensure timely follow up, and assist in prior authorization and other UM functions.

Us

Assist with creation of individualized service plans, extensive discharge planning and setting up home and community based services for Medicaid clients moving to a lower level of care, helping to ensure needs are met within the community and connecting members to appropriate resources. Completing assessments and visits to ensure compliance with state contract.

Columbia, Maryland, Us

Admission of new home care patient, assessment of patient reconciliation of orders and creation of care plans. Assistance in hiring and training nursing staff.Chart audits to ensure compliance and re-education as needed.

Medicare certified skilled nursing unit, Providing direct patient care and supervision of nursing staff

Care for primarily orthopedic patients requiring extensive therapies and ongoing medical care. IV infusions, treatments, and medication management.

Responsibilities: All basic nursing care on unit, physical assessments, documentation, contacting physician, transcribing and carrying out orders, administer medication, collaborating as a part of an interdisciplinary team creating and implementing a plan of care, and supervising support staff.

Bachelor'S Degree, Nursing

Associates, Nursing

Certificate, Licensed Practical/Vocational Nurse Training

General Education/ Cna

High School Dipolma