Heather Cunningham

Heather Cunningham Email and Phone Number

Executive Leader of Sales & Operations | Revenue Growth | Profitability | Sales Leadership | Strategic Planning | Operations Optimization | Employee Development & Motivation @ Touch of Gold, LLC
Heather Cunningham's Location
Indianapolis, Indiana, United States, United States
Heather Cunningham's Contact Details

Heather Cunningham personal email

Heather Cunningham phone numbers

About Heather Cunningham

I’m an accomplished, award-winning trailblazing sales and operations executive with an entrepreneurial spirit and extensive experience in driving record-setting revenue growth. I create and implement the overall sales and operations strategy across the organization while improving processes, enhancing performance, and realizing sustainable, long-term growth. I fully embrace the organization’s mission and brand and incorporate into daily operations. I maintain transparent communications and clearly define sales goals and objectives.I cultivate trusted business partnerships and stakeholder relationships at all levels, from customers to C-Suite leadership. As an influential leader, I challenge the status quo and build high-performing, empowered sales teams. I instill a positive, inclusive culture based on trust and integrity. I implement best practices to improve consistency and spark performance across the enterprise.Core Competencies:• Executive Sales Leadership• Talent Management & Cultivator• Relationship Focused • Mentor/Coach/Facilitator• Performance Management• Cost Savings Initiatives• Sales Operations Leadership• Franchisee Support System• Sales & Marketing Plans• Budget & P&L Management• YOY Sales Growth• Revenue Streams• Stakeholder Engagement• Cross-Functional Collaboration• KPIs & Metrics✉ LET’S CONNECT!I’m always interested in expanding the network of my professional acquaintances and welcome thoughts or questions about my work.

Heather Cunningham's Current Company Details
Touch of Gold, LLC

Touch Of Gold, Llc

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Executive Leader of Sales & Operations | Revenue Growth | Profitability | Sales Leadership | Strategic Planning | Operations Optimization | Employee Development & Motivation
Heather Cunningham Work Experience Details
  • Touch Of Gold, Llc
    Chief Operating Officer
    Touch Of Gold, Llc Nov 2023 - Present
  • Tbc Corporation
    Division Sales And Operations Manager
    Tbc Corporation 2019 - Oct 2023
    Palm Beach Gardens, Fl, Us
    I was promoted to establish and implement a growth-focused strategy to drive revenue. I currently lead a team of 14. I’m responsible for 476 store locations. I guide and support franchisees to grow sales, enhance operations, and increase wholesale tire units while expanding the brand’s reach and impact. I onboard, coach, and develop leaders' talent. I clearly define business plans for future growth. I promote cross-functional relationship building to share best practices across the enterprise. I continue to turn around underperforming areas and expand existing, successful markets and leaders with an unwavering focus on the customer.Highlights of my accomplishments include:• First female employee in company brand history promoted to Division-level leadership.• Guided stores to average over $1M in annual revenue, well over the industry average of $750k per year. • Opened 7 new locations despite the challenges during the COVID19 global pandemic. • Grew customer count 8% over 1M customers within the East division. • Increased tire sales by 13.8% and total sales by 23.7% resulting in $328M in 1 year and achieved the highest producing division in the company 2019 – 2021.
  • Tbc Corporation
    Region Sales Manager
    Tbc Corporation Nov 2017 - Dec 2019
    Palm Beach Gardens, Fl, Us
    I joined TBC to lead a team of 25 indirect reports/franchisees spanning 42 locations. Here, I ensured franchisees were profitable, meeting brand standards, following Midas programs, and growing customer count, tire sales, and total sales without losing locations.Highlights of my accomplishments include:• Awarded Sales Manager of the Year in 2018, the only female employee named the region sales manager in company history. • Won the 2018 and 2019 Fast Start incentive program as 1 of 10/200 employees. • Grew all stores under purview YOY, and never lost a location despite peers losing several stores. • Led the opening of 5 new store locations, substantially expanding footprint. • Awarded Region Sales Manager of the Month 4x.
  • Bridgestone
    Area Manager
    Bridgestone Jun 2015 - Nov 2017
    Nashville, Tennessee, Us
    I was recruited to revamp the performance of one of the lowest districts in the organization. I achieved a complete transformation of the organization, driving revenue from $10M to $23M in just 2 years. I led a team of 100 direct reports across 11 stores. I refined my automotive industry sales skills.Highlights of my accomplishments include:• Transformed a region ranked 211/213 to one of the (9th overall) highest ranked districts in the company. • Fostered employee development through coaching, mentoring, and knowledge sharing. Focused on customer satisfaction.• Developed a peer mentoring program that was adopted and replicated across the entire retail operations group.• Increased sales by leveraging metrics: customer count, tire sales, and total sales. Drove profits by aggressively managing P&L.
  • Comcast Cable
    Retail Sales Manager
    Comcast Cable 2009 - 2015
    Philadelphia, Pa, Us
    I expanded my leadership role to build a department from the ground up. I developed strategy and managed the P&L. I scaled the team from 2 employees to 25 sales professionals and 50 independent contractors. I managed all retail, big box retail, authorized dealers, and events teams.Highlights of my accomplishments include:• Built out the authorized dealer program as an additional revenue stream, decreased acquisition expense from $100 per business unit to $30 per unit, and decreased time spent reaching out to customers. • Exceeded budgeted sales goals consecutively throughout tenure and was recognized multiple times for sales success on the corporate, division, and regional levels.
  • Comcast Cable
    Retail Sales Supervisor
    Comcast Cable 2008 - Dec 2010
    Philadelphia, Pa, Us
    I was promoted to turn around an underperforming region, earning the Come Back Region of the Year Award in 2008 and recognized as a Top 5 region in the US. I developed and implemented an authorized dealer program. I was the recipient of the Sales Performance Award in 2009.
  • Comcast Cable
    Retail Account Executive
    Comcast Cable 2008 - 2008
    Philadelphia, Pa, Us
    I joined Comcast in 2008 and immediately began achieving dynamic sales success. I planned territory assignments and events. I designed a standardized training procedure for retail partners. I forged strong relationships with retail management. I was recognized for my leadership expertise and promoted within 1 year of tenure. I increased territory sales by over 200%.
  • Indiana Remodelers, Inc.
    Vice President
    Indiana Remodelers, Inc. 2002 - 2008

Heather Cunningham Skills

Sales Operations Sales Account Management Customer Satisfaction Selling Retail Customer Retention Management Team Building Direct Sales Marketing Salesforce.com Sales Management Merchandising Sales Process Customer Service Call Centers Training Customer Experience Leadership Retail Sales Telecommunications Cold Calling Recruiting Team Leadership Solution Selling Wireless Business Development New Business Development Strategic Planning B2b Sales Presentations Marketing Strategy Time Management Voip Product Marketing Competitive Analysis Coaching Forecasting Strategic Partnerships Inventory Management Budgets Employee Training Negotiation Crm Relationship Building Social Media Marketing Broadband Contract Negotiation Multi Unit Management

Heather Cunningham Education Details

  • Western Governors University
    Western Governors University
    Business
  • Colorado State University
    Colorado State University
    Business

Frequently Asked Questions about Heather Cunningham

What company does Heather Cunningham work for?

Heather Cunningham works for Touch Of Gold, Llc

What is Heather Cunningham's role at the current company?

Heather Cunningham's current role is Executive Leader of Sales & Operations | Revenue Growth | Profitability | Sales Leadership | Strategic Planning | Operations Optimization | Employee Development & Motivation.

What is Heather Cunningham's email address?

Heather Cunningham's email address is ir****@****aol.com

What is Heather Cunningham's direct phone number?

Heather Cunningham's direct phone number is 1-317-894*****

What schools did Heather Cunningham attend?

Heather Cunningham attended Western Governors University, Colorado State University.

What are some of Heather Cunningham's interests?

Heather Cunningham has interest in Colts Superbowl 2010 Baby, Adam Schefter, Vacation Movie, Co Toweels, Tasty, Sales, Community, Home Decor, Mafia Wars 1000+ Fr (P I M P), Arts And Entertainment.

What skills is Heather Cunningham known for?

Heather Cunningham has skills like Sales Operations, Sales, Account Management, Customer Satisfaction, Selling, Retail, Customer Retention, Management, Team Building, Direct Sales, Marketing, Salesforce.com.

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