Heather C. Email & Phone Number

Orlando, Fl, Us

Milwaukee, Wi, Us

Milwaukee, Wi, Us

Burbank, Ca, Us

+ Managed the outsourced custodial category for Walt Disney World Parks, Resorts, and backstage areas, totaling over $30M in annual spend.+ Leveraged data from SAP, Ariba, and Coupa to build dashboards to track supplier spend, contract expiration dates, and stakeholder information.+ Engaged a diverse set of SME's across disciplines such as Legal, Engineering Services, Environmental Integration, Safety, Custodial, and Facility Asset Management to develop requirements for sourcing and contracting custodial vendors and minimize overall risk for the Company.+ Planned multi-million dollar sourcing events and structured negotiations, performing extensive analyses and presenting strategies to senior executives.+ Recorded >$100K in cost savings for FY22.

Heathrow, Florida, Us

+ Prepared and structured negotiations with external audiences to support Association-wide digital transformation for roadside assistance applications.+ Engaged diverse teams and C-level executives within National Office business units including IT, Strategic Partnerships, Automotive, and Financial Services, and their connected constituents across AAA/CAA clubs, to determine best possible supplier, service or equipment to meet required specifications and business needs.+ Efficiently managed and maintained Microsoft and Adobe user licenses for internal teams, ensuring seamless access to essential tools while optimizing license allocations.+ Developed comprehensive training guides for common buyer tasks in JD Edwards.+ Structured templates for RFx events (Request(s) for Information, Request(s) for Quotes and Request(s) for Proposals), Master Services Agreements, and Statements of Work.+ Evaluated supplier proposals, preparing cost/value analyses, and creating presentation decks to share recommendations to stakeholders. + Leveraged subject matter expertise from Legal and Compliance departments to better position AAA in negotiating favorable terms and conditions.+ Collaborating with AAA clubs on an as-needed basis to leverage collective buying power.

Plano, Texas, Us

+ Managed Procure-to-Pay process on behalf of internal marketing business clients, totaling $700M in annual spend.+ Leveraged Oracle software for contract lifecycle management and spend reporting.+ Developed internal playbooks for analyzing contractual redlines and consulting with stakeholders, to improve the overall efficiency of the negotiation process.+ Negotiated Talent Agreements and Statements of Work with external agencies and marketing software providers.Key projects included: Brand Ambassador Program RFP, JCPenney Associate Social Media Program, Hispanic Social/Digital RFP, Puerto Rico Preprint RFP, Michael Strahan Brand Launch Initiatives, Boutique Plus Brand Launch Initiatives, Back-to-School Lip Dub Music Video, and many more.

Stamford, Connecticut, Us

+ Performed observation research on behalf of numerous companies in the CPG industry.+ Maintained thorough organization of written policies, plans, procedures, and survey tools specific to each unique surveying opportunity at the retail level.+ Analyzed data and transcribed observations into both quantitative and qualitative models for the analysis, interpretation, and eventual presentation to the client.+ Developed deliverables such as daily reports, photographs, maps, and other materials as requested to provide visual aids to accompany findings.Research projects included: Samsung, Crown Imports, Kimberly-Clark, SC Johnson.

Orlando, Florida, Us

+ Developed quality content for websites, product data sheets, flyers, print ads, press releases, web banners, PPC ads, social media, blog posts and more.+ Leveraged industry best practices as well as goals set forth for each client's specific brand identity, ensuring accuracy and consistency of brand voice for all materials.+ Created monthly success reports that provided clients with accurate analyses of metrics that corresponded to digital audience engagement and conversion efforts, using tools such as Google AdWords, Google Analytics, Hootsuite, Unbounce and other online software programs.+ Worked alongside account managers to both plan and allocate client hours on a monthly basis, in an effort to efficiently facilitate timely completion of projects that adhered to the retainer clients' goals for that month.+ Collaborated with creative production teams to ensure proper quality standards of materials were met, seamlessly guiding projects through the phases from initial briefing to content creation, to design implementation to the final quality assessment, all before delivery to the client.Key clients included: ArrMaz Custom Chemicals, Universal Studios Florida Production Group, QuantumFlo, International Food Club, Multimedia USA, Gas Turbine Controls and others.

Burbank, Ca, Us

+ Experience providing multi-category support for communicating, negotiating, and planning competitive bid events between clients, operators, and suppliers.+ Performing routine analysis to identify and advise upon opportunities to gain efficiencies, benefit from hard savings and cost avoidance, and create overall value for integrated supply chain practices within Theme Parks & Resorts.+ Recognized for leadership while overseeing all aspects of the 2014 Disney Foodservice Supplier Summit, the first "trade show" hosted by Strategic Sourcing & Procurement in 14 years. Maintained all expenses to be completely cost-neutral; showcased 124 restaurant suppliers to demonstrate innovation and value to all Disney foodservice operations stakeholders. Duties included but were not limited to: directing all communications with suppliers; collaborating with Legal to ensure compliance standards were met; design and professional print of trade show brochures; promoting the event to over 800 foodservice operations stakeholders; coordination with Convention Services as well as the drayage company to facilitate the transportation, set-up, and breakdown procedures; and other various tasks associated with this trade show.+ Supporting Disney’s competitive bidding practices and the successful order fulfillment processes for the Furniture, Fixtures, and Equipment team in addition to the Print & Fulfillment team.+ Experience using SAP to pull supplier spend reports for both teams.+ Experience using Ariba to facilitate RFP/RFQ and subsequent analysis.

Greater Chicago Area, Il, Us

+ Directing ordering, merchandising, and delivery schedules while leveraging sales of Nabisco in-store displays to maximize store sales outside of the cookie aisle.+ Managing relationships with Store Managers within territory of 8-10 grocery stores, including Walmart, Publix, Winn-Dixie, and others.+ Presented on key strategies for Mondelez to capitalize on Publix’s Automated Replenishment system.

Winter Park, Fl, Us

+ Responsible for publicizing and executing the overall design for a marketing strategy for a 501(c) 3 organization, consisting of three art education campuses and award-winning galleries.+ Arranged for publication of press releases in local news outlets and national artists' publications (both print and on-line), as well as the 2009 Annual Report, the Fall 2010 Workshop Schedule, and the 2009-2010 Highlights for use while preparing the DCA grant.+ Created and organized a new archiving system of press material about Crealde that was published over the past 10 years.+ Managed to stretch a very limited marketing budget (up to $5K quarterly) while increasing profits earned from course enrollment from the previous year by 130%.+ Responsible for preparing comprehensive grant material to procure state and institutional funding, despite economic budget cuts.

Variety section

Master Of Science (M.S.), Business Administration And Management, General

Bachelor Of Arts (B.A.), Interdisciplinary Studies