Heather Cushman ✦ Email & Phone Number

San Diego, California, United States

► Researched, developed, and maintained local database of corporate client prospects and managed client outreach, including cold calling, email marketing, virtual meetings, and in-person consultations.► Recognized as Top Sales Rep the first year by maintaining over 200% ($300,000) of monthly sales goal/quota and bringing in over $1M in new sales; trained/mentored new sales reps.► Worked in-office and remotely while assisting Customer Service, Operations, and Marketing departments, working horizontally/vertically within the organization to ensure client satisfaction.► Facilitated company growth by assisting start-ups with expansion and opening locations in new markets (Dallas/San Diego/Phoenix); engaged new customers and strengthened existing relationships through account management.

Greater San Diego Area

► Delivery specialist partnering with 100+ local San Diego restaurants to provide quality service for corporate food delivery and catering set-up for large customer base, including coordinating/completing multiple deliveries within given deadlines.► Perform pre-delivery vehicle preparation and checking orders for quality/accuracy and provide quality customer service while maintaining professional relationships and positive interactions with both customers and restaurants. ► Process order paperwork and payment transactions for multiple orders per day and execute cash management duties.► Manage customer complaints or issues by offering satisfactory resolutions without involving management.

Remote

► Managed strategic crowdfunding and email marketing campaigns, including researching 500+ popular blog sites to establish networking partnership to promote an innovative product through Kickstarter.► Collaborate on marketing team to promote and exceed project funding goal within three (3) days; created/managed Excel spreadsheets for data tracking and administrative purposes.► Managed email database of 5,000+ contacts and executed email campaigns to inform customers of new product upgrades and promotions.

Greater Los Angeles Area

Bremerton, Wa

► Provided Head Office support within voluntary experiences and affiliations based on specific deadlines; built/maintained business partnerships with retail associates and managers across three (3) assigned retail stores.► Managed product displays, plan-o-grams, product pricing, and product presentation in adequate quantities; assisted product flow process from stockroom to sales floor.

New London/Norwich, Connecticut Area

► Followed bank policies, procedures, and guidelines to accurately process transactions while demonstrating outstanding customer service, resolving customer concerns, and building customer loyalty.► Processed sales referrals, promoted bank services and products, balanced daily cash deposits/bank vault inventory, and established new customer accounts including checking, savings, lines of credit and personal/business loans.

Spartanburg, Sc