Transferrable Skills: Team-oriented, verbal alchemist, resilient, outcome-focused, influential, forward-thinking, emotionally intelligent leader, HR compliance, visionary, human focused, leadership, innovative, growth-oriented, mentorship, risk mitigation, diversity and inclusion, change agent, brand advocacy and agile. • Leveraged 20 years of HR experience to integrate new practices during mergers and acquisitions, enhancing company processes and culture.• Partnered with leadership to re-level performance management, providing high-level coaching to improve cultural awareness and align with organizational values. • Supported over 300 employees across 9 departments, managing remote teams to ensure consistent communication and effective support. • Collaborated with senior leadership to address workforce trends, reduce turnover, and enhance retention through strategic planning. • Guided candidates through the hiring process using an Applicant Tracking System (ATS), ensuring a positive experience and seamless transition. • Established and maintained partnerships with colleges and universities, driving community engagement and brand awareness through collaborative initiatives. • Conducted wage analysis and market comparisons to develop competitive compensation strategies that align with industry standards. • Researched employee concerns developed HR-compliant resolutions to minimize risk and used feedback surveys to gather data on employee departures. • Promoted a positive company culture by fostering open communication, providing ongoing support, and nurturing an inclusive environment.

Transferable Skills: Empathetic, client empowerment, creative, mentorship, goal setting, personal development, active listening, behavioral change advocacy, resilience building, vision articulation, innovative, strategic planner, vocal alchemist, results-driven, time management strategist, conflict resolution, strong ethical standards, and confidentiality. • Over 20 years of experience transforming lives through expert empowerment, motivation, and impactful guidance. • Conduct one-on-one coaching sessions to clarify goals, create actionable plans, and provide ongoing support, empowerment, and accountability for client progress. • Assess client strengths and areas for improvement, identify barriers to success, and adjust coaching methods to facilitate desired outcomes and positive changes. • Foster a safe and trusting environment through confidentiality and collaboration, guiding clients in overcoming limiting beliefs and developing skills in time management, stress reduction, and decision making. • Stay updated on coaching trends and best practices to offer informed feedback and guidance, helping clients gain new perspectives and achieve personal and professional growth

Transferable Skills: Relationship nurturer, empathy driven leadership, verbal alchemist, public speaking, event coordination, team leadership, influential leadership, strategic visioning, employee-first approach, team mentorship, forward thinking strategist, diversity and inclusion, brand advocacy, crisis management, and adaptable. • Cultivated strong relationships and managed key partnerships to enhance community engagement, elevate the company brand, and expand reach and influence within the community. • Boosted occupancy rates from 63% to 95% in four months by implementing targeted initiatives and fostering a welcoming environment. • Delivered clear, warm, and compassionate communication, ensuring all written and verbal interactions were positive and impactful. • Built and maintained external networks, implementing referral-based strategies to drive growth and improve community engagement. • Led, set goals, and supported the team in the absence of the Executive Director, ensuring seamless operations and achievement of objectives. • Educated potential residents and their families on the Enlivant lifestyle, positioning it as a safe and supportive solution for their loved ones. • Spearheaded marketing strategies, generating innovative ideas to effectively engage and connect with the community. • Oversaw the move-in process, ensuring accurate handling of paperwork, financial transactions, and inquiries for a smooth transition. • Fostered a team-oriented atmosphere and positive culture among staff, enhancing collaboration, job satisfaction, and understanding in challenging situations.