Heather Oddo Email & Phone Number

Clayton, North Carolina, United States

• Senior care manager, top performer and innovator. Consistently exceeding expectations, leading & supporting others. Manager of the largest account in the NC Engagement Center, vital to the wellbeing and reputation of.
• Review for medical appropriateness psychiatric/substance abuse cases utilizing professional knowledge to apply clinical criteria and render certification decisions that are within the scope of practice that is relevant.
• Serve as primary case manager for Blue Cross Blue Shield of NC/ State Health Plan members, participating in weekly and monthly facility meetings regarding these members.
• Provide telephonic assessments, referrals, and crisis counseling; triage calls based on acuity and the level of risk to self and/or others.

• Perform clinical assessment, diagnosis, and treatment planning for adults, adolescents, and children.
• Provide therapy and crisis intervention services to dually disordered adults.
• Train counseling student interns in clinical and procedural issues, oversee progress, address questions.
• Developed, coordinated, and conducted monthly psychoeducational community workshops.

Winston-Salem, NC

• Performed clinical assessment, diagnosis, treatment planning and placement for substance abusing adults. Provided individual and group therapy with focus on psychoeducation, lifeskills, and coping strategies.
• Created and implemented educational/therapeutic programming for substance abusing adults.
• Developed, planned, and coordinated staff enhancement activities on the Staff Development Committee.
• Designed and presented workshops within the counseling community.

Maed, Counselor Education/School Counseling And Guidance Services

Education record