Heather Oddo Email & Phone Number

Clayton, North Carolina, United States

Senior care manager, top performer and innovator. Consistently exceeding expectations, leading & supporting others. Manager of the largest account in the NC Engagement Center, vital to the wellbeing and reputation of the company. • Review for medical appropriateness psychiatric/substance abuse cases utilizing professional knowledge to apply clinical criteria and render certification decisions that are within the scope of practice that is relevant to the clinical areas under review. • Serve as primary case manager for Blue Cross Blue Shield of NC/ State Health Plan members, participating in weekly and monthly facility meetings regarding these members.• Provide telephonic assessments, referrals, and crisis counseling; triage calls based on acuity and the level of risk to self and/or others.

• Perform clinical assessment, diagnosis, and treatment planning for adults, adolescents, and children.• Provide therapy and crisis intervention services to dually disordered adults.• Train counseling student interns in clinical and procedural issues, oversee progress, address questions.• Developed, coordinated, and conducted monthly psychoeducational community workshops.

Winston-Salem, Nc

• Performed clinical assessment, diagnosis, treatment planning and placement for substance abusing adults. Provided individual and group therapy with focus on psychoeducation, lifeskills, and coping strategies.• Created and implemented educational/therapeutic programming for substance abusing adults.• Developed, planned, and coordinated staff enhancement activities on the Staff Development Committee.• Designed and presented workshops within the counseling community.

Maed, Counselor Education/School Counseling And Guidance Services

Education record