Responsible for leading strategy and administration of the HR Operations function for a growing and scaling organization, which just recently invested in staffing a fully functioning HR department.STRENGTHS AND EXPERIENCE:• Oversee the development and communication of competitive total rewards strategies, including compensation, benefits, retirement, engagement, and other work experience programs, ensuring cost effectiveness and market competitiveness.• Responsible for maintaining knowledge of trends, best practices, regulatory changes, and new technologies in HR and make recommendations to senior management. Ensure ongoing compliance with local, state, and federal employment regulations and legal requirements.• Using HR metrics, continuously assess the effectiveness of all human resources programs relative to the achievement of desired goals and outcomes of the overall strategic business plans.FIRST YEAR ACCOMPLISHMENTS:• Worked with the Chief People Officer on developing an HR team structure and helped to hire, develop, and manage new HR staff, including HR Business Partner, Payroll and Total Rewards Administrator, and HR Coordinator.• Helped recommend and develop a compensation philosophy, salary grade structure, benchmarking processes, job analysis and incentive plans for both corporate and sales positions. Updating processes for annual merit and bonus administration.• Streamlined and revitalized payroll operations by implementing efficient processes. Spearheaded the transition and implementation of a new HRIS which better optimizes payroll processing, data management, reporting and employee self-service capabilities.• Based on employee engagement survey results, analyzed and recommended new plan design and vendor changes for medical, dental, and vision. Implemented a new EAP. Developed and implemented a new PTO program based on employee feedback and compliance requirements.

Lead the development and administration of total rewards strategies at NCH, including compensation, benefits, wellness, retirement, associate recognition and payroll.STRENGTHS & EXPERIENCE:• Decision-maker with end-to-end experience: development, consulting, administration & analysis• Experience with self-funded medical, consumer-driven plans, narrow-networks, telemedicine, second-opinion services, quality-provider steerage, coalition-based pharmacy management, plus traditional ancillary plans such as dental, vision, disability, HSA, etc.• Experience in 401(k) plan administration, including auto-enrollment / auto-escalation features, ROTH, plan mergers, retirement plan committee lead, financial wellness program development, etc.• Driving cost savings and employee engagement• Compensation experience, including incentive plans• Associate tenure and recognition program • Leave of absence management• Payroll Team management• Team leadership skillsACCOMPLISHMENTS:• Manage medical trend mitigation by utilizing creative benefit design, innovative vendor partnerships, and an outcomes-based wellness program which has resulted in a five-year 2% trend realizing $15M in cost avoidance• Responsible for the design and administration of an award-winning outcomes-based wellness program: National "Well Deserved" and "Well Deserved- Leadership" award from UnitedHealthcare• Improved associate experience by updating the associate tenure awards program and implemented additional new recognition programs• Recommended and implemented dependent audit resulting in $500k annual savings• Asked to speak at the Healthcare Revolution Conference, Orlando, FL (Oct. 2018) regarding NCH's innovative medical plan strategy• Promoted to Director - January 2017• Certified Employee Benefits Specialist (CEBS)

• Was responsible for overall account management for producer-led book of business within employee benefits. Responsible for day-to-day interaction with clients and the management of client renewal processes.• Assisted Partner Producer with analysis and creative design of group employee benefits programs, including fully-insured and partially self-funded arrangements. Client size ranging from 50 to 5,000 employees.• Independently managed competitive quoting / RFP management for clients across all product lines, including medical, stop-loss, dental, vision, life, disability, FSA, EAP, COBRA/HIPAA, and voluntary work-site products.• Built and maintained relationships with clients, insurance vendors and internal departments and personnel.• Prepared and assisted in the delivery of marketing, renewal, and utilization evaluation reports to clients.• Lead client employee presentations and managed the production and maintenance of client communication material, open enrollment brochures, etc.• Assisted with the management, implementation, and/or assessment of special client projects, such as wellness initiatives, self-funding analysis, merger and acquisition analysis, etc.