Heather Deck Email & Phone Number

A talented Senior Claims Representative with years of experience in effective time management, proactive claims intervention to quickly and efficient resolve claims and claims issues fairly and effectively. Capable of maintaining excellent work product with increased responsibilities and tasks assigned.Ability to work independently. Pro-active decision-making abilities. Effective and professional communication skills. Proficient in Windows, Word, Excel and various other software.Managed workers compensation claims and unemployment claims and hearings in accordance with various State Statutes including Colorado, New Mexico, Arizona, Utah, Wyoming, and Texas.

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  Complex Claims Representative

  Pinnacol Assurance

  May 2006 - Mar 2016 - Denver, Co

  Proactively managed and resolved workers' compensation complex and high exposure (catastrophic injuries, permanently total disability and fatalities, etc.) claims in accordance with Pinnacol claim protocols, the Colorado Worker' Compensation Statute, and the Colorado Division of Workers' Compensation Rules of Procedure.