Heather Donnithorne Email & Phone Number

Washington, Dc, Us

Silver Spring, Maryland

Washington D.C. Metro Area

Supporting executive teams in development and execution of strategy and operational initiatives -Develop and manage projects through tracking deliverables and performance, communicating with stakeholders, and data management-Create and implement processes to streamline and improve organizational performance-Conduct research, analyze metrics and data, and prepare presentations and reports

Washington D.C. Metro Area

Washington, District Of Columbia

Washington D.C. Metro Area

Navarre, Florida

Delivers project management, strategic planning, and implementation support for key organizational initiatives as assigned by the COO/or CEO. Leads selected program based special projects that require cross-functional engagement with key staff across the organization, and with external partners, as appropriate. Provides staff support to the COO and CEO on a range of tasks for short- or long-term key projects, to include the undertaking of research, tracking trends and metrics, reporting on org-wide process evaluation; assisting in presentation preparation; development of meeting agendas; collection and coordination of briefing papers and/or compiling background materials; coordinating logistical arrangements; and ensuring appropriate and effective communications with internal and/or external partners as needed.

Blue Star Families strengthens military families and our nation by connecting communities and fostering leadership. We accomplish this through local chapter-based community events and by serving as a bridge between families and support and service organizations that are striving to help make military life more sustainable. Through outreach and involvement with national and local organizations, civilian communities and government entities, Blue Star Families works hand in hand to share the pride of service, promote healthier families, aid in our military readiness and contribute to our country's strength.We are committed to connecting one another through the unique challenges of military service and asking the larger civilian population to help as well, strengthening military families regardless of rank, branch of service or physical location, and leading military family members towards opportunities to build strength in individuals, families and communities. Blue Star Families includes active duty, National Guard, Reserve, wounded, transitioning service members and their families from all ranks and services, as well as veterans and civilians who strongly support us.

Colorado Springs, Colorado Area

• Military volunteer work which includes: Key Spouse Mentor program, Mission Support Group monthly meeting attendee, Command Spouse Training Panel Speaker, Emergency Family Assistance Center staging and volunteer coordinator during the recent Waldo Canyon Fire and Black Forest Fire in Colorado, Active Heroes marketing/publicity volunteer for Walk Across America, Hiring our Heroes volunteer at multiple job fairs (one directly for MilSpouse/eMentor Leadership Program), Planning Committee member with Airmen and Family Readiness Center for many military family events including Holiday Toy Drives, Deployed Family Dinners occurring once a month, Clothing Swap, Marriage/Family/Relationship Enhancement Retreats, Father/Daughter Dance, Caring for People Forum, and KUDO’s (Kids Undergoing Deployment Operations), Airmen’s Attic Ribbon Cutting, Family of Heroes Online Resiliency Training, “On Course with the Military Child” Art Contest Judge

Overland Park, Ks

Task management and administrative support of all Bookstore and Cavalier Store operations serving 18,000 FTE students; hired, trained, scheduled, mentored, and formally evaluated staff of 20-30, worked RFP to bring in temporary staffing during peak periods annually, and recruited Federal Work Study student staff bi-annually•Procurement and acquisition, AP/AR accounting, timecard/payroll reporting, program management, office automation, and subject matter expert for all functions related to retail operations•Extensive knowledge of many technologies: Microsoft Office, MBS computer inventory management system (AS/400, GUI, Text-Aid, CRM, Retail Inventory, Point-of-Sale, Accounts Payable, and Website Maintenance), as well as SCT Banner, Blackboard, CRM/OneCard Interfaces, PeopleSoft, SharePoint, Facebook•Monitored sales floor to ensure continuity of customer service, inventory levels, and product placement•Student Services Coordinating Council Member, Bookstore Advisory Committee creator and organizer, Veterans Club Advisor, Civic Honors and Leadership Member and Student Mentor, Copyright Compliance Committee Member, Professional Development planner for staff, Human Resources Committee Advisor, Strategic Initiative Council member, Faculty New Curriculum Committee member, IT Innovation Team member•Overall inventory director for fiscal year reporting to auditors•Developed and implemented successful marketing, promotion, and competitive pricing initiatives •Created and implemented policies which promoted positive customer service goals•Improved existing processes in many areas: textbooks, merchandise, website, and inventory management•Worked with and adhered to a departmental budget in line with institutional objectives•Presenter at industry training events and trade shows, as well as in-house training/education events•Key Accomplishment: Creation of a Textbook Rental Program to save students money while ensuring all Auxiliary revenue goals were still met