Consistently maintained high year-over-year performance on a $100 million territory. Led the development of LTL product segment education and trained the field organization to accomplish fiscal year 2024 strategic priorities. Drove regional improvement of the culture as PSP culture ambassador for six years. Promoted six individuals into next-level sales and management roles. Fostered collaboration programs with ground CSPs, operations, and ground director, with a focus on growth initiatives. Named lead for market initiatives with the LTL director to address LTL challenges in operations, surcharge logic, and developing SOPs. Acted as market lead to address ground issues that impacted the entire market by identifying IT issues affecting service levels.

Extended and grew all market segments, LTL, parcel, and international for balance performance. Acted as a team member of an LTL strategy board that supported field sales in driving LTL growth. Developed the team in key product segments through establishing training programs. Collaborated with key leaders to improve market strategies to support key sales initiatives.

Grew the portfolio from zero dollars to $27 million in the first year in the role through large corporate account acquisitions. Secured and landed high-performing clients by positioning a variable cost supply-chain outsource model to improve service and efficiency in all portfolios.

Achieved consistent peak performance year over year. Generated a 10% improvement in account units in 2008 while the company trended down 18%. Led the region to rank third in sales in the company and first in the division during YRC’s impactful integration year (2008). Recruited high-energy and skilled sales talent to dramatically improve the team in low-performing areas. Transformed the team’s skill level via intensive training for all management staff.