Heather Dugger Email & Phone Number

Salem, Va, Us

Fort Lauderdale, Us

As an Implementation Project Manager, I specialize in transforming complex project visions into successful operational realities. With a keen eye for detail and a passion for efficiency, I collaborate with Operational SMEs, and engage Executive Sponsors to ensure seamless transitions from project inception to completion. My focus is on delivering exceptional implementation support, providing our members with a dedicated point of contact, enhanced account management, and continuous engagement with subject matter experts. Committed to driving excellence, I focus on strategic planning, effective communication, and proactive problem-solving to build strong partnerships and exceed client expectations.

Roanoke, Virginia, Us

As a Recruitment Operations Manager with Terradin, I have overseen the entire recruitment process, ensuring a seamless and efficient operation.I collaborated closely with HR teams, hiring managers, and external vendors to align recruitment strategies with organizational goals. Built strong relationships to understand staffing needs and deliver tailored solutions.Successfully implemented and managed Applicant Tracking System (ATS) enhancements, improving user experience for recruiters and candidates. Led a team of recruiters and operations professionals, fostering a culture of collaboration, growth, and excellence. While conducting daily stand up meetings an regular training sessions to keep the team updated on best practices.

Roanoke, Virginia, Us

In addition to all recruiting duties, I managed a team of 6 within one of our healthcare recruiting divisions. Provided assistance and feedback within challenging recruiting locations. Conducted weekly touch-base meetings with all team members. Completed on-boarding and training process for all new employees.

Roanoke, Virginia, Us

As a Healthcare Recruiter, I helped to develop and execute recruiting plans for various clients nationwide. I initiated, and tracked measurable facets of the recruiting and hiring process so that the processes are transparent and measurable. Weekly I conducted regular follow-up calls with Hiring Managers or points of contact to determine the effectiveness of recruiting plans and implementation. Researched and recommend new sources for active and passive candidate recruiting. Network through industry contacts, association memberships, trade groups, social media, and employees. I worked with Hiring Managers to create job descriptions and re-write job ads as needed.Completed initial phone screening of candidates to determine if viable based on the needs of the Hiring Manager. From here, I helped to facilitate the scheduling of interviews for the respective Managers. Maintain contact with possible future candidates.

Salem, Virginia, Us

Working directly in collaboration with Finance Managers, our sales and store teams, I provide servicing for in house, commercial credit accounts. My duties include, business verifications, commercial credit review, and establishing new accounts. I was also responsible for complete AR portfolio management that includes a customer database from five of our Virginia locations. Other duties included filing and terminating our UCC's, insurance verification and input, processing credit references, reviewing and completing funding sheets for finance deals, updating our customer database, collection calls and providing customer service to our internal and external customers.

Atlanta, Ga, Us

As a temporary assignment between positions, I worked directly with Payroll and Human Resources as needed. Some of my duties included; time card reconciliation and entry, updating employee time off records, preparing and mailing new hire/termination packets, process new hire verifications, employee audits and other duties as assigned.

Raleigh, Nc, Us

As an advanced team member, I utilized my problem solving and analytic skills to reconcile commercial accounts and provide guidance or assistance to Credit Associates Level I & Level II. Other responsibilities included, processing incoming customer requests, process credit applications and establishing credit lines, apply pending payments, collection calls, service incoming internal and external customer service calls.

San Francisco, California, Us

Review and process foreclosure notices documents, asset review, request property values, review lien searches and determine next steps to insure our institution is profitable and received maximum funding from sale.

San Francisco, California, Us