Heather Dull Email & Phone Number

United States

Natural light photographer based in Northwest Indiana. Specializes in family, seniors, couples, maternity, and more!

Schererville, Indiana

* Merchandising Manager - March 2017- July 2017* Operations Manager - July 2017- May 2018* Drives the store team members to maximize sales and profitability* Drives customer service within the store; ensures all associates deliver the total customer experience* Ensures the store is merchandised, clean, and in-stock; ensure an operationally sound store* Develops high performing talent into the next role* Interviews, hires, and develops associates and management team* Uses leadership skills to motivate the store team to improve their performance* Responsible for scheduling, payroll hours, and overall controllable expenses* Holds the associates accountable; coaches, writes, and administers corrective action to under-performing associates

Orland Park, Illinois

* Store Manager in a Bath and Body Works/White Barn side-by-side store * Store Volume: $5 million (A+ volume; real estate store) * Successfully ran two A+ volume Bath and Body Works stores prior to current assignment (Schereville, IN and Merrillville, IN) * Drives the store team members to maximize sales and profitability; coaches to selling behaviors that will maximize store results * Drives customer service within the store; ensures all associates deliver the total customer experience * Drives Brand image and ensure it is consistent with company expectations* Ensures the store is merchandised, clean, and in-stock; ensure an operationally sound store * Develops high performing talent into the next role * Interviews, hires, and develops associates and management team* Uses leadership skills to motivate the store team to improve their performance * Responsible for scheduling, payroll hours, and overall controllable expenses * Holds the associates accountable; coaches, writes, and administers corrective action to under-performing associates

Merrillville, Indiana

* Assistant Store Manager – Hardlines May 2008-September 2008 * Assistant Store Manager – Softlines September 2008- August 2012 * Store volume: $23 million * Supervises 110+ associates; including 6 department supervisors and 1 area supervisor * Drives the store associates to maximize sales and profitability * Drives customer service within the store * Ensures the store is merchandised, clean, and in-stock * Interviews, hires, and develops associates and department supervisors * Uses leadership skills to motivate the store team to improve their performance * Responsible for scheduling, payroll hours, and overall controllable expenses * Holds the associates accountable; coaches, writes, and administers corrective action to under-performing associates

* Executive Team Leader (Assistant Manager) – Softlines May 2005-May 2007 * Executive Team Leader – Hardlines May 2007- May 2008* Store volume: $37 million * Supervises 200+ team members; including 6 department team leaders (department managers) * Drives the store team to maximize sales and profitability * Drives fast and fun guest service within the store * Ensures plan-o-gram sets and adjacencies are completed timely * Ensures the store is merchandised, clean, and in-stock * Interviews, hires, and develops team members and team leaders * Uses leadership skills to motivate the team to improve their performance * Responsible for scheduling, payroll hours, and overall controllable expenses * Holds the team accountable; coaches, writes, and administers corrective action to under-performing team members

Bachelor'S Degree, Retail Management

Master Of Business Administration (M.B.A.), Business Administration And Management, General