Heather Devine Email & Phone Number

Westport, Ct, Us

Hyperion Software Consultant and Instructor•Design Hyperion Planning applications for various industries on Planning 9.3.1, 11.1.2.1•Design and implement Essbase BSO and ASO applications for a large international bank •Upgraded applications at various clients from pre-system 9 to System 9 and version 11•Develop and maintain design documents based on application design•Design calculations to meet client needs•Create Reconciliation workbooks Planning, Essbase and HFM database information via Smart View and macros•Design Hyperion Financial Reporting reports and books to meet reporting needs

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• Project manager for data center project resulting in a $15M property save over a 3 -year time frame through reduction to consolidated space and renegotiating lease terms.• Responsible for managing several projects within technology to replace or move local US systems to global applications/systems.• Lead a team of individuals responsible for the business analysis of over 1,000 reports for migration/recreation off of new system. This involves meeting with each business area in RBS and analyzing reports coming the existing system.• Lead for infrastructure coordination and management. This involves liaising with infrastructure, information security, networking, middleware, as well as each vendor’s technical team to ensure successful connectivity for all environments. • Responsible for writing architecture design document and architecture design diagrams to satisfy internal audit prior to go live.• Responsible to onboarding NatWest Markets applications to the global RBAM (Role Based Access Management) system.• Network with global teams to determine technical feed requirements and timelines for testing and cut-over of new feeds from existing system. • Serve as backup support for change management technical support.• Recipient of multiple LOV awards based on above and beyond contributions on projects• Gather and document US requirements for new change and incident management system being implemented across the bank. .• Project Manager for upgrades of Broadridge software suite. This involves reviewing all enhancements and bug fix analysis, working with the business to determine which enhancements are viable, creating a project plan and managing expectations with the vendor, working with the testing manager to ensure all testing is complete and evidence collected, managing the mock rollouts and the rollout of the new software to production.

• Managed team of 10 appdev resources• Served as backup support for change management technical support.• Supported and designed multiple Essbase databases containing data from multiple systems feeding at various times per day. • Implemented the technology solution for the Bank’s outsourced MSP system in the US. • Reduced headcount from eight to three in the department by automating processes and streamlining databases. The result has been increased individual productivity and cross-trained employees.• Worked with consultants to implement SSL in the existing Hyperion environment, thus eliminating a global risk issue.• Implemented a Planning solution for collecting stat percentages for allocations resulting in the reduction of spreadsheets and more transparency and visibility for the business.• Business analysis of cross department reporting solution for trade entry replacement system reporting.• Part of a team of 5 chosen to train 300+ IT employees in the US on a new change management system and provided line support during the rollout to production.

Part-time Lead Software Instructor--2004-2006 • Delivered public and private classes covering Hyperion products two weeks per month• Contributed to the Planning Certification Exams for consultants and administrators• Served as a mentor to six new Planning instructors• Created the Planning 9.3 instructor guide• Delivered tailored classes with little notice for Planning clientsProduct Rollout Development Manager--2001-2004• Created complete product ghost images to support curriculum• Responsible for curriculum bringing in over $1M in revenue annually• Managed a small team of individuals responsible for 26 courses• Retained valuable talent during managerial period at Hyperion• Taught classes when required covering a variety of Hyperion products• Project Managed curriculum rollout of new releases of multiple productsInternal Instructor—1998-2001• Trained internal consultants, support, trainers and development staff on company products• Created complete technical product images to support training needs• Established key relationships with consulting and development • Developed initial courses for Hyperion Planning Administrator Training, Hyperion Planning Implementation Skills, Hyperion Reports, Hyperion Pillar Implementation Skills• Performed consulting and presales duties when requested

Ba, Technical Writing

Accounting