Heather Eagle Email & Phone Number

Portland, Oregon, United States

Beverly Hills, California, United States

It takes a team effort to get loans through to closing, and I was the end of the line for our customers, who were eager to close. Keeping organized, and gaining the trust of our clients were essential for the closing process to run smoothly. Once I get those final time sensitive documents in, and only then, can we sail through the finish line. I became proficient in speaking the language of other businesses to gather what we needed to complete the task at hand. Insurance agents, previous lenders, escrow and title. It takes a combination of customer service and clean coordinating efforts to keep other companies on track through meticulous follow up efforts to get what I need. I prioritized each client, and made them feel that I was working just for them.

Irvine, California

As a transaction coordinator, I was responsible for driving my agents deal from opening to close. Daily activities include:Auditing each file 3 times per transaction to ensure complianceDrafting and fully executing documents beyond the Residental Purchase AgreementUnderstanding Real Estate Law per each document required for each transactionWorking closely with Escrow and lending to ensure an on-time recording scheduleFull understanding and knowledge of how the Residential Purchase Agreement should be fully executed, as well as all required disclosuresAssisting with our home buyers on any questions that they may have about their home buying or home selling processScheduling appointments such as appraisals, termite, home inspections and home warrantyEnsuring all parties have fully executed copies of all paperwork

Irvine

As a support agent, I was on the front line for new clients and customers who were curious about Redfin and our product. I acted as the agent to guide new clients towards the right agent and the right fit for their home search, as well as their home sale. I had the knowledge needed to answer all and any questions about a prospective clients home buying process.Duties included:Scheduling tours with our agents and associate agentsScheduling coffee meetings and home evaluation appointmentsAnswering questions about listed homesMaintaining on going relationships with potential clients

Irvine, Ca

In this fast paced roll, I had to think quick and work smart! The Redfin website functioned as a funnel for new home buying clients, who wanted to see homes right away. If the house was available, I booked it for the time that they wished to attend - which meant keeping track of multiple agents calendars and locations from which they were currently located in the field, and areas that they could serve. If the home needed an appointment, I would call or text to schedule, up to 6 homes at a time for a two hour tour - most of the time it would be for a same day showing.

I was the first point of contact for prospective real estate agents, helping them through the many steps that they must complete to obtain their real estate sales licenses. The process was time consuming and daunting for my clients, so I made sure to provide them with the kind of reassuring service that they needed to feel confident in their endeavor - which usually lasted for around 6 months. Additionally I facilitated a variety of career seminars throughout southern California (up to 12 per month) with a focus on both new and seasoned agent recruiting. Duties included: Printing and organizing material for each seminar attendee (up to 50 attendees at a time)Recruiting attendees to each seminar and keeping a record for each potential candidateEnrolling students who wished to proceed after the seminar completedFollowing up with students and keeping them on track for their state examAssist them with their licensing processGuide them towards potential offices to work fromOrder Supplies (balloons, materials, pens)

Buena Park, California

I was hired as a temporary sales associate for the Holiday season. It turns out, my teammates saw my passion for music and friendly chats with customers - so they kept me as a permanent associate. I eventually became an assistant manager, staying with the team until the chain closed in 2003. My duties included:Inventory and stocking of productBin Maintenance (keeping product orderly) Ticketmaster salesBuy back sales of used productHelping customers and sharing my knowledge of inventory and musicDetailing our daily salesDepositing cash from sales from the day before (during opening shifts) Bookkeeping and record keeping of all transactions (during closing shifts)

Cypress, California

Working well with people and children, I decided to work part time at a small boutique children's clothing store as an associate.I helped with pricing clothing, as well as buying clothing, as it was a resale clothing store.