Heather Edington Email & Phone Number

- Developed and executed highly-effective marketing strategies that increased brand awareness, improved lead generation, and drove business growth for a diverse clientele. - Designed and implemented a 36-touch marketing program that utilized direct mail, email, social media, and events to generate a 17% conversion rate.- Managed and grew social media.

- Oversaw day-to-day operations of the agent services department, including onboarding new associates and conducting system trainings.
- Developed and implemented comprehensive training programs and services to support agent growth, success, and retention.
- Successfully planned and executed a variety of corporate, social, educational, and community.

Brainerd Floral

- Provided executive assistance and support for leadership staff and agents- Oversaw front desk operations and managed administrative tasks- Managed filing and input of MLS listings and changes- Scheduled and prepared office trainings and regional events- Created marketing materials for agents and office- Managed social media accounts and created content.

- Established and grew a catering division for popular brewery and restaurant, creating contracts, menus, and training guidelines.- Developed and implemented efficient systems for executing events at off-site venues, ensuring seamless experiences for clients and guests.- Managed all aspects of catering operations, overseeing front-of-house and.

- Spearheaded development and execution of strategic plans to drive growth and achieve organizational objectives.- Drove cost savings and streamlined operations by implementing efficient processes and procedures.- Led fundraising and community relations efforts to foster strong partnerships and support for the Foundation's mission.

Ham Lake, MN

- Managed events of different sizes and types including weddings for up to 400 guests.- Collaborated closely with clients to plan and execute events, ensuring all aspects of the event were carried out seamlessly.- Created accurate Banquet Event Orders (BEO) to communicate event details to relevant departments, facilitating the successful execution of.

Minneapolis, MN

- Supervised and assisted service staff to ensure optimal customer satisfaction, product quality, and presentation standards.- Accurately hired and trained staff on logistics and procedures, contributing to a smooth and efficient operation.- Created and implemented training programs for service staff, resulting in improved customer service, increased.

- Demonstrated exceptional leadership and communication skills to ensure outstanding customer service and a smooth operation.- Managed restaurant floor operations to achieve high levels of customer satisfaction.- Conducted comprehensive training sessions for new employees on logistics and procedures, resulting in a more efficient operation.- Provided.