Heather Eldred Email & Phone Number

Anchorage, Alaska Area

Transcend is a group of executive level professionals dedicated to providing effective culture, marketing, research and leadership guidance to organizations that want to go from good to great.

Providing consulting in Finance, Business Development, Program Management & Strategic Direction; with emphasis in Telecommunications, Government Contracting and Alaska Native Corporations.Public Speaker available for training, keynote or motivational talks in leadership, strategic vision and finance.

Anchorage, Alaska Area

• Alaska Native Owned (subsidiaries of Bristol Bay Native Corporation) providing civil and structural engineering, civil and vertical construction, environmental remediation, fuel systems, and range and unexploded.
• Led effort to implement automated timekeeping and expense software (Deltek/CostPoint) which reduced overhead by ~ $1.5M annually.
• Led development of project management tools, processes and policies, leading to easier assessment of project Estimates to Complete, risk analysis/quantification and providing management transparency into the project.
• Developed and implemented comprehensive compensation program directly tying job performance, Smart Goals and Corporate Values to compensation and bonuses; streamlined job titles, job descriptions and developed.
• Developed a formal corporate training program.
• Inventoried, developed and documented internal controls and procedures, focusing on DCAA and FAR compliance.

Telecommunications company providing traditional wireline, LD, Internet, Wireless and Enterprise Solutions; annual revenues of $400M AVP, Product Development 2009-May 2010 AVP, Enterprise Product Line Management 2009Directly tasked by CEO to spearhead development of 1st comprehensive corporate product development and product management processes to support.

Same as below.

Carrier Relations & Economic Analysis 2006-2008Developed and led relationships with carriers, including buy and sell contracts, LEC & Wireless interconnection, and wireless roaming. Identified opportunities, developed pricing and product structure, and negotiated/implemented all carrier contracts. Audited billings and revenues for roaming and other carrier.

Developed budgets, variance analysis, and reporting. Key contributor to development of 1st key performance metrics, management reporting, and reporting of ARPU, churn, subscribers and acquisition costs for Local, LD, DSL and Wireless products.Project Manager, Local Rate Making Proceeding Implementation 2004 Spearheaded implementation of ACS local rate case.

Promoted from Product Cost Analyst to senior level within year 1. Developed financial analysis, business cases, interconnection models, and written and oral testimony for LEC interconnection, local rate cases & tariff support. Successfully developed interconnection models, with personally developed model for calculating non-recurring charges for CLECs.

Providing fuel and freight to rural Alaska; annual revenue of $30M Accounting Manager, Accounts Receivable, Billing & Inventory Promoted to Manager of A/R, with additional Inventory & Billing Management duties. Led billing, Accounts Receivable, fuel, and freight inventory control. Led team of 10. Slashed customer acceptance to billing interval from 20 days.

Education record

Education record

Ba, Business Management

Certified Executive Leadership Coach