Heather Eldridge Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

- Analyzing payroll data to maintain accuracy- Bi-weekly Auditing of Timecard entries to minimize overpayments and created Process Steps Guide to standardize practices. Collaborated on new report from Time & Attendance system to cut down time required for audit by half.- Created Process to centralize and standardize recovery of Overpayments to employees..

Toronto, Canada Area

- Managed the employment, contract, and salary administration processes for Non-Full Time (NFT) staff - Completed salary calculations for new NFT Academic staff ensuring salary step administration in accordance with the Academic Collective Agreement and College policies.- Provided guidance, advice and direction to College managers regarding policies and.

- In addition to regular Payroll Manager tasks, all ongoing accounting functions: Accounts Payable, Accounts Receivable, Bank Reconciliations, Journal entries, HST/QST remittances, Stats Can surveys, Year-End reporting.

- Managed all aspects of payroll for a Call Centre of up to 1500 employees, 95% hourly, 5% salaried. Biweekly pay using Ceridian software, generating Record of Employments (~50 per pay period), sorting and distributing of pay-cheques. - Monthly revenue invoicing to corporate clients. - Increased level of accuracy in payroll due to bi-weekly reconciliation.

- Produced adhoc reports using SQL on demand for Client Services & Management. - Produced reports for each Call-Centre Campaign showing levels of staff efficiency, sales, & production. - Compile centre-wide hours and report to accounting department for reconciliation and Invoicing. Invoicing of receivables to clients. - Payroll verification and.

Maintaining orders of arrival for every group arriving at the hotel. Maintaining all groups in database; adjustments and special requests. Customer relations; followed up on tentative bookings and signed contracts. Received and coordinated rooming lists.

Meeting/Event/Wedding planning & arrangements. Customer management – information requests, event planning, production of Sales Packages, Wedding Packages. Re-designed documents and forms for ease of future use. Editing database to add menu items, room arrangements for ease of future use. Event management services for client functions.

All Bookkeeping and accounting duties - Invoicing, bill payments, record keeping in ledger and Quickbooks. Implemented transfer of information to new Database system. Supported R4W database system - import resumes, and information of candidates. Post Job Orders on newsgroups, database and web-site. Support Web applications - maintain company web-site..

Assisted the Administrator by performing all aspects of tasks related to administering the business affairs of various non-profit client associations, in a competent, speedy and professional manner. This includes all membership duties for the Canadian Institute of Management. Canadian Institute of Management: All Membership duties, i.e. entering new.

All bookkeeping functions including bank account reconciliation, deposits, collections, Accounts Payable, Accounts Receivable, recording of accounting functions onto computerized system, financial statements, preparation of cheques monthly billing of Internal Customers, maintenance of Customer Database, Petty Cash. Maintenance of telephone system, first.