Heather Esterline
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Heather Esterline Email & Phone Number

Innovative Merchandising Executive | Solution-Driven Relationship Management | Strategy Development and Execution | Process & Operational Optimization at Zappos Family of Companies
Location: Las Vegas, Nevada, United States 4 work roles 1 school
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Innovative Merchandising Executive | Solution-Driven Relationship Management | Strategy Development and Execution | Process & Operational Optimization
Location
Las Vegas, Nevada, United States
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Heather Esterline is listed as Innovative Merchandising Executive | Solution-Driven Relationship Management | Strategy Development and Execution | Process & Operational Optimization at Zappos Family of Companies, a with 1508 employees, based in Las Vegas, Nevada, United States. AeroLeads shows a matched LinkedIn profile for Heather Esterline.

Heather Esterline previously worked as Senior Manager, Merchandising at Zappos Family Of Companies and Manager, Strategic Initiatives, Merchandising at Zappos Family Of Companies. Heather Esterline holds Bachelor Of Arts - Ba, Communication from Michigan State University.

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About Heather Esterline

I am a forward-thinking merchandising executive who optimizes teams and processes to drive revenue growth in retail. I leverage my comprehensive business perspective and data analytics expertise to shape divisional strategies that yield an enterprise-wide impact. As a brand management leader, I establish and nurture relationships with senior leaders and department heads, positioning myself as a trusted advisor who effectively addresses complex business issues. I cultivate a culture of transparency and excellence that empowers teams to excel and quickly adapt to changes.As a Senior Manager of Merchandising for Zappos, I leverage my exceptional communication and relationship-building skills to manage staff and stakeholder expectations. I rely on data-driven insights to guide product selection, pricing, promotions, and inventory control, acting as a key cross-functional collaborator to amplify merchandising initiatives and identify growth opportunities. Below are some of my top accomplishments at Zappos:• Applying a continuous improvement mindset to optimize and maximize profitability at Zappos, Inc. I spearheaded initiatives to reduce the brand count by 22% and achieve a 12% contribution profit improvement.• Uncovering a process gap in a classification tool responsible for $10M worth of inventory that was not live or searchable on the Zappos site. I partnered with technology and catalog teams to find the root cause and devise and implement a comprehensive solution within four days.• Collaborating with a logistics team to split the PO process, enabling brands to ship to different fulfillment centers and spread inventory across the country. Facilitated faster shipping at Zappos, Inc., elevating the customer experience while conserving $150M in annual shipping costs.I am always open to expanding my professional network. If you would like to connect, please contact me at heather.esterline@gmail.com.AREAS OF EXPERTISE Team LeadershipBrand Management Vendor RelationshipsData Analytics UtilizationMargin Improvement StrategiesProcess Improvement InitiativesSenior Leadership and C-Suite Relationship ManagementStrategy Development and ExecutionInventory Procurement, Management, & Optimization

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Zappos Family of Companies
Zappos Family Of Companies
Innovative Merchandising Executive | Solution-Driven Relationship Management | Strategy Development and Execution | Process & Operational Optimization
las vegas, nevada, united states
Website
Employees
1508
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4 roles

Heather Esterline work experience

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Senior Manager, Merchandising

Current

Provide divisional oversight of men’s and women’s fashion footwear and bags and accessories, playing critical role in shaping product offerings, customer experience, and financial performance. Develop and align merchandising strategies with overall business objectives and market trends, managing $550M in total volume and working with 250 brands across both divisions. ● Leveraged data and analytics from brands and products to capitalize on untapped opportunities, eliciting 5% YoY… Show more Provide divisional oversight of men’s and women’s fashion footwear and bags and accessories, playing critical role in shaping product offerings, customer experience, and financial performance. Develop and align merchandising strategies with overall business objectives and market trends, managing $550M in total volume and working with 250 brands across both divisions. ● Leveraged data and analytics from brands and products to capitalize on untapped opportunities, eliciting 5% YoY growth.● Focused on margin erosion mitigation. Conducted root cause analysis to identify discount liability and determine how to negotiate discounting with brands. Improved net margin by 2%. Show less

Sep 2022 - Present

Manager, Strategic Initiatives, Merchandising

Tapped by leadership to integrate co-op marketing team functions into buying team as result of organizational restructuring. Reimagined co-op marketing framework, including designing compelling programs to drive brand visibility, sales growth, and mutual success. ● Outperformed $6M target, yielding $11.5M.● Onboarded 250 brands in sponsored ads program and exceeded 6X return on ad spend (ROAS) goal, achieving 12x in first year.

Jul 2020 - Aug 2022

Manager, Merchandising

Directed entire procurement process from selecting merchandise to ensuring optimal inventory levels, contributing to overall sales and profitability goals. Supported team of 4, influencing approximately $350M in sales in first leadership role. ● Developed and positioned team to consistently achieve quota, yielding 25% growth rate across 100 brands. Negotiated additional $5M in discounting.● Directed initiative to improve photo PO time to site. Coordinated cross-functional team to ensure… Show more Directed entire procurement process from selecting merchandise to ensuring optimal inventory levels, contributing to overall sales and profitability goals. Supported team of 4, influencing approximately $350M in sales in first leadership role. ● Developed and positioned team to consistently achieve quota, yielding 25% growth rate across 100 brands. Negotiated additional $5M in discounting.● Directed initiative to improve photo PO time to site. Coordinated cross-functional team to ensure items did not go live until full purchase order completed, meeting customer expectations and reducing negative reviews by 85%. Show less

Jan 2018 - Jul 2020

Senior Buyer, 2016–2018 | Footwear Buyer, 2013–2016 | Merchandising Assistant, 2010–2013

Monitored industry trends, conducted market research, and analyzed consumer behavior to identify new opportunities and source right products. Nurtured relationships with high-volume and high-touch vendors and managed inventory to meet customer demand. • Earned recognition as top performer, meeting targets. Grew Birkenstock business by 20% in 2017 and 15% in 2018, Clarks Women’s business by 50% in 2013, Born business by 30% in 2012, and FitFlop business by 44% in 2012.

Mar 2010 - Dec 2017
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Heather Esterline education

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What company does Heather Esterline work for?

Heather Esterline works for Zappos Family of Companies.

What is Heather Esterline's role at Zappos Family of Companies?

Heather Esterline is listed as Innovative Merchandising Executive | Solution-Driven Relationship Management | Strategy Development and Execution | Process & Operational Optimization at Zappos Family of Companies.

Where is Heather Esterline based?

Heather Esterline is based in Las Vegas, Nevada, United States while working with Zappos Family of Companies.

What companies has Heather Esterline worked for?

Heather Esterline has worked for Zappos Family Of Companies and Zappos Merchandising, Inc..

Who are Heather Esterline's colleagues at Zappos Family of Companies?

Heather Esterline's colleagues at Zappos Family of Companies include Keith Allen, Marco Nessi, Lakesh Morris, Jessica Sullenberger, and Max Kackstetter.

How can I contact Heather Esterline?

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What schools did Heather Esterline attend?

Heather Esterline holds Bachelor Of Arts - Ba, Communication from Michigan State University.

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