Heather Eveslage Email & Phone Number

Los Angeles, Ca, Us

Agoura Hills, California, Us

Migrating to Exenta Software including configuration, training, go live support, and post go live supportProvide industry best practices knowledge during final phase before go live and post go liveProvide support and best practices for go live data uploads and data migrationWork directly with project stakeholders and sponsors to secure acceptance and approval of deliverablesWork closely with Exenta Project Manager to ensure all tasks are handled according to project timeline and deliverablesContinued user support, training, trouble shooting, and software expertise across the businessLead implementation of new 3PL integration and movement of current warehouse inventory to new location

New York, Us

• Migrate new customers to Exenta Software (PLM, ERP, and Warehouse) including configuration, training, go live support, and post go live support • Provide industry best practices knowledge to clients during discovery meetings, gap analysis, business process reviews, conference room pilots, and implementations • Provide leadership on assigned implementation projects and provide continued support and assistance to clients of prior implementations • Keep cost, schedule, scope and deliverables of project on task • Work directly with project stakeholders and sponsors to secure acceptance and approval of deliverables • Liaison between client and software development for system enhancements that clients require

• Work directly with sales team to sell CBX Cloud and Trade Beyond to new customers as well as upselling current customers. • Prepare and execute presentations and demonstrations of CBX Cloud and Trade Beyond to prospects, customers, trade professionals • Documenting current business processes and business system requirements to provide sales and implementation teams with proposed timeline of migration to CBX Software • Support initial project kick off and transition to professional services team post sale to provide seamless transition and full understanding of project as well as timeline • Provide best business practices and advice for potential new customers during the sales cycle as well as document as-is process and to-be processes when migrating to CBX Cloud • Supporting world-wide sales activities, including but not limited to conducting conference room pilots, data set up, and collaboration of demonstrations of customers

New York, Ny, Us

•Prepare potential customer demonstration information in BlueCherry software suite, present data to potential new customers •Provide best business practices and advice for potential new customers when choosing a new software solution • Responsible for conducting discovery meetings with clients to obtain their ERP, PLM, Collaborative Supply Chain, Advanced Warehouse and B2B system requirements • Install, configure, and design BlueCherry Suite (including Product Lifecycle Management, Enterprise Resource Planning, Warehouse, B2B) • Provide industry best practices knowledge to clients during discovery meetings, gap analysis, and implementations • Proactively report on any issues and current project status • Use Microsoft Sure Step Methodology to implement BlueCherry Suite at client site • Provide leadership on assigned implementation projects and provided continued support and assistance to clients of prior implementations • Keep cost, schedule, scope and deliverables of project on task • Work directly with project stakeholders and sponsors to secure acceptance and approval of deliverables • Liaison between client and software development for system enhancements that client requires • Work with clients as a customer advocate to help solve issues after implementations and assign resources for additional training and guidance

• Responsible for everyday product management duties of varying levels • Liaison between Marketing, Development and Sales • Support emerging market product in the area of channel/partner program management and M&A operations • Support roll out of new billing system; including coordination of the implementation by ensuring that business requirements are accurately translated, product rate plans and discount rules set up, and coordinate with engineering and finance to migrate all product lines successfully onto the new platform • Conduct research of various reseller portal offerings and work in conjunction with internal and external partners, to develop the business requirements for the KeepItSafe® partner portal • Work with engineering and business unit to maintain and enhance portal functionality specifications and implement required operational support processes that complement the reseller program • Gather requirements for partner training program- framework, modules, content, and delivery mechanisms (ie. Webinars, downloads, videos etc) working with various teams within j2, tailored to suit the product offerings and channel strategy of emerging market products • Provide operational support for every M&A in all emerging markets – identifying customer segments, billing requirements, Salesforce.com data integration/migration requirements, and project manage the M&A lifecycle until first bill run • Work alongside billing development and finance to identify key areas needed for improvement and implementation of new billing system • Create and maintain business requirement documentation for changes to emerging markets systems • Analyze current competitive landscapes for emerging market products and provide feedback to business unit

Us

• Collaborate with business to define scope, objective and business value of projects• Use structured analysis techniques to conduct review sessions of requirements, ensure requirements are within technical feasibilities and financial constraints, perform gap analysis among other items as needed.• Implemented Full Circle® ERP Software while integrating with WMS, RAMS and financial software applications.• Provide ongoing support to 200+ users of both brands located across the world including Hong Kong, Korea, and the United States.• System expert in various internal departments such as production, costing, raw material research & development in providing training of the system functionalities and also partnered with the business to streamline business process systematically. • Responsible for creating functional requirement documentation for application design and development, testing of changes/enhancements, training of users all in a timely manner. • Liaison between Full Circle users and software provider to enhance current reports, applications and inquiries as well as customizing/building new screens to support business changes and growth. • Assigned to projects of both low and high scope ensuring all documentation, development, testing, training and support needs are met within the project’s time frame.• Contributed to overall reduction of company bottom line by implementing the following projectso Raw material master to house raw material information including test results, tracking and imageso Purchase order approval to allow entry of purchase orders to be moved overseas for cost savingso Modified purchase order entry, sales order entry and other system functionality to allow brands to utilize pre-packs which will contribute to cost reduction over various channels.

Work directly with Manager of Raw Materials and Sr. Merchandiser of Materials to ensure sub-material needs are being metDirect overseas team in India and Asia on sub-materials desired by designers and buyersDevelop and source hangtags and labels with local and overseas vendorsDevelop and source hanging cards and packaging for small leather goods with local and overseas vendorsAssist with leather development including skin type, direction, and color approvalsWork directly with Merchant team to anticipate and predict leather, hangtag, and label needs for future seasons

Work directly with overseas printing and packaging vendors to develop new itemsProvide clear communication to vendors and offices overseas dailyProvide support to Sourcing Team through various tasks, such as creating and updating reports and spreadsheetsWork directly with Sourcing vendors to ensure compliance, help with any issues and keep information updatedWork directly with Merchandising team to create new packaging for accessories and new hangtags for garmentsAssist Merchandise Productions Specialists with purchase ordersWork with Marketing team to ensure information on hangtags and hanging cards is accurate

New York, Ny, Us

Responsible for opening and closing storeAssist clients by inquiring about needs and wants to present optionsWorking with other team members to ensure store runs smoothlyAssist management with various tasks as necessary

Alexandria, Mn, Us