• Managed a high performing team comprised of 3 sales executives and 2 admins in addition to 6 Marriott Select Brand hotels, including 3 downtown and suburban hotels.• Owned the relationships with both Marriott and franchise ownership, leading in terms of owner’s meetings and monthly calls. • Provided leadership in talent acquisition and development, maintaining full responsibility for the hiring, training, and development of both the sales executives and admins. • Led funnel management for both the hotel and individual sellers, spearheading weekly strategy calls, funnel review calls, and monthly GM meetings.• Drove the creation and execution of yearly hotel action plans and goal setting to drive goal achievement and performance improvements.

• Represent both hotels at several entertainment tradeshows, including Tour Connections Los Angeles, Tour Connections New York City, Tour Connections Nashville, and Marriott Entertainment Holiday Events.• Place sales calls to major studios, production offices, travel departments, and entertainment travel agents to create brand loyalty in addition to attending tradeshows to build relationships with the major players within the industry.• Entertain top-level media/broadcasting company executives, record labels, film and television studios, and travel agencies to increase the market share of the properties represented.• Partner with the Visit New Orleans Film Office and the Louisiana Entertainment Division of the Louisiana Economic Development Department to obtain updates on the market, including future projects, growth in production and tax credit changes, and incentives available.• Negotiate all contracts for film and TV groups with "Above the Line" clientele, including all entertainment groups. • Successfully book travel for all transient entertainment and luxury reservations.• Complete presentation visits to the American Express FHR Call Centers in Atlanta and Miami and place regular sales calls to luxury travel agents.• Represent the W New Orleans-French Quarter hotel at the Virtuoso and Signature Travel Network yearly travel week.• Responsible for building all special offers for the luxury market, posted into the luxury account website, and updating reservations with the current offer.• Created content and present pre-recorded and live webinars for luxury partners, aired on their websites, and conduct site visits at each property with prospective clients.• Work in collaboration with Complex DOSM and Complex DORM to set pricing for all corporate accounts. • Search weekly arrival reports, emailing first-time business travelers to welcome them to the property and alerting them of events that will be occurring during their stay.

• Represented all hotels managed at entertainment tradeshows, including Tour Connections Los Angeles, Tour Connections New York City, Tour Connections Nashville, and Starwood Entertainment Week East Coast and West Coast.• Delivered highly successful presentation visits to the American Express FHR Call Centers in Atlanta and Miami and placed regular sales calls to luxury travel agents to obtain new business opportunities. • Participated in the Virtuoso and Signature Travel Network yearly travel week. • Create all special offers for the luxury market, posted on the luxury account website and updated the current offer in the reservations system.• Led pre-recorded and live webinars with luxury partners as needed and conducted site visits at each property with prospective clients.• Booked travel for all transient entertainment and luxury reservations, conducted monthly sales calls with local film and TV offices and entertained key decision-makers with local production companies.• Successfully negotiated all contracts for film and TV groups, with mostly “Above the Line” clientele, along with all other entertainment groups. • Managed all tour series for the Sheraton New Orleans Hotel, including running displacement with revenue management on each series date, negotiating all tour series contracts, and leading contract execution with the proper handover.

• Directed and supervised the hotel sales coordinator while being responsible for maintaining high visibility within the community through being active in local networking socials, Jefferson CVB events, and business association functions.• Oversaw the day-to-day sales operations, providing hands-on support to a group of negotiated corporate clients. • Completed 40+ outside sales calls per week to both current and potential clients to maximize the business potential and revenue generation within the marketplace. • Built long-term, profitable relationships with corporate clients to establish and maintain long-term business. • Created and executed highly successfully departmental marketing plans, yearly budgets, and corporate rates.• Proactively shopped local competition to successfully identify competitive advantages within the marketplace.• Generated leads for group, special events, and wedding business by placing sales calls to sporting arenas, local teams and organizations, wedding venues, and trade shows. • Coordinated all contracts for meeting space and catering orders and managed and maintained all sales contracts and all hotel correspondence.