Heather G. Email & Phone Number

Livonia, Mi, Us

Livonia, Michigan, United States

Responsible for developing, testing and monitoring compliance standards to ensure adherence to all policies and procedures and manage risk. Utilize reporting tools to identify areas for improvement and efficiency enhancements to align with the Company strategy. Work closely with various departments to implement effective processes to minimize risk and drive process improvements. Enhance the client experience and support the company strategic goals.Develop and implement risk management and compliance strategiesReview existing policies and proceduresIdentify and implement improvements as needed to comply with government requirementsUpdate documentation and maintain libraryTest policies and proceduresDocument and report testing on policies and proceduresConstantly evolve and adapt as the mortgage industry changesWork with 3rd party consultant to prepare for selling direct to Fannie Mae and Freddie Mac, ensure all policies are in place and followed and identify any risks. In addition, work to offboard investors and transition internal process of selling loans, utilizing encompass toolsManage all state compliance audits and review past audits, ensuring all recommendations are incorporated and updated to ensure no repeat non-compliance. Stay current with Encompass reporting and state specific requirements to ensure compliance.Oversee quality control and post closing departments and review / further develop internal reporting and signoff. Review outside monthly quality control audits and assess vendor and implementation of any