Heather Hunter Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Assist clients with service plans to find work, upgrade training or education or to volunteer in the community. Complete client assessments, create action plans, follow up with progress. Motivate clients to move ahead in their job search.

Toronto, ON

• Provide prompt courteous response to customer requests gather information, analyze situations determine the purpose and depth of their inquiries
• Arrange meetings and schedules with staff, customers and service providers
• Perform administrative duties: preparing statistical reports and other documentation; provide support services
• Administrative: accounts receivable, accounts payable, bank deposits/reconciliation
• Routinely compile weekly, monthly complex written reports

Toronto, ON Canada

• Conducted outreach to employers, educational service providers and students to create a connection to gain potential clients and employers
• Conducted career readiness workshops and interactive group sessions
• Reviewed and upgraded resumes, cover letters prepared students for interviews
• Utilized social media to inform employment services team members marketing trends and opportunities

• Program Coordinator of pilot project case managing of approximately 50 clients facing multiple barriers to employment providing short term rental subsidy and employment services that include; delivery of intake.
• Interviewed clients to obtain employment history and educational background, perform need analysis explored career options and identified careers and created achievable action plans.
• Facilitated self-promotion workshops employment, housing and life skills, résumé and cover letter writing, interview skills, job and housing searches, tenant rights and responsibilities, career exploration, Personality.
• Connect with employers gather information related job and skill requirements; match and refer qualified clients to employers, mentor/monitor clients job maintenance, job retention, encouraged and supported clients to.
• Effectively communicate attend and actively participate with colleagues and faculty at regular monthly staff meetings.
• Housing resettlement assisted clients with housing searches, landlord and tenant negotiations and tenant rights matters, lease agreements, advocating for eviction prevention.

Pickering, On

• Prepared MTCU Second Career application packages; writing detailed rationales, compiling proper documentation materials submitted applications for funding.
• Data management maintained up-to-date case files documenting client activities, tracking progress to proposed goals, scanned and archived over five hundred files for system backup.
• Frequently covered for receptionist at front desk providing prompt courteous customer service responding to phone calls and emails, respond to visitors inquires direct them to appropriate personnel or programs, assist.
• Provide comprehensive one-on-one career advice on résumé, cover letters and Second Career application requirements and procedures.

Toronto ON

• Co-facilitated groups of 10-20 people workshops and orientation sessions weekly; administered and interpreted assessment tools to allow clients to explore and choose career options.
• Facilitated Outreach Client Assessments, at Impact (YMCA), Access Employment Services conducting intake assessments providing information on services available completing required documents for registration.
• Case management contacted clients through phone to reassess current situation and scheduled follow up appointments.
• Assisted clients in Resource Centre processed client information disbursed membership cards, scheduled computer times, assisted with job searches and registered clients for employment workshops, maintained accurate up.

Toronto, ON

• Implemented cost free pre-apprentice training for youth collaboration between YMCA and Habitat for Humanity, provide in-depth hands on construction training, accompanied monitored and assisted clients at build site and.
• Created MTCU apprenticeship information display unit providing pamphlets and documents of requirements and expectations for over 50 apprenticeship programs.
• Conducted one-on-one case management with youth seeking apprenticeship positions in critiquing client résumé/cover letters and job search assisted with career choice options posted job postings on bulletin board.
• Increased employer contact list, explained wage subsidy regulations, stimulated new hires.

Bachelor'S Degree, Mental And Social Health Services And Allied Professions

Career And Work Counsellor, Social Sciences, Honours