Heather Gallo Email & Phone Number

Danbury, Ct, Us

Danbury, Connecticut, United States

Greet customers in a friendly and professional manner.Perform thorough walk-around inspection of vehicles.Accurately record customer concerns, and relay this information accurately to technicians.Help customer maintain their vehicles by outlining and presenting needed maintenance interval repairs.Keep customers informed of vehicles progress several times while in the shop.Notify customers of changes in promised time schedule.Inform customers of future maintenance… Show more Greet customers in a friendly and professional manner.Perform thorough walk-around inspection of vehicles.Accurately record customer concerns, and relay this information accurately to technicians.Help customer maintain their vehicles by outlining and presenting needed maintenance interval repairs.Keep customers informed of vehicles progress several times while in the shop.Notify customers of changes in promised time schedule.Inform customers of future maintenance needs.Perform active delivery of finished vehicles, with thorough explanation of work and charges.Complete all necessary factory training. Show less

Ridgefield, Ct

Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.Investigated and resolved customer inquiries and complaints quickly.Exercised time management skill by leading 8-10 group salt therapy sessions focused on client comfort daily.Recommended products to customers, thoroughly explaining details.Maintain schedule of salt therapy sessions with thorough, accurate, and up to… Show more Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.Investigated and resolved customer inquiries and complaints quickly.Exercised time management skill by leading 8-10 group salt therapy sessions focused on client comfort daily.Recommended products to customers, thoroughly explaining details.Maintain schedule of salt therapy sessions with thorough, accurate, and up to date client information.Apply payments to POS system and ensure balanced accounting daily.As the only employee of a small business, continuously sought ways to improve processes.Answered phone calls and emails addressing customer inquiries, solving problems and providing product information. Show less

Danbury, Connecticut

Welcomed, greeted and assisted guests in high-traffic department.Ethically presented customers with documented and individualized recommended service and part expenses while keeping them informed of vehicle progress and completion time to properly address concerns.Exhibited high energy and professionalism when dealing with clients in stressful situations.Maintained current knowledge of state and local laws and regulations related to automotive service.Prepared complete, accurate… Show more Welcomed, greeted and assisted guests in high-traffic department.Ethically presented customers with documented and individualized recommended service and part expenses while keeping them informed of vehicle progress and completion time to properly address concerns.Exhibited high energy and professionalism when dealing with clients in stressful situations.Maintained current knowledge of state and local laws and regulations related to automotive service.Prepared complete, accurate repair orders in accordance with dealership policies.Kept up to date with ongoing quarterly training.Cross-trained and able to create effective communication between departments to provide customer support.Promoted available products and services to customers. Show less

Danbury, Connecticut

Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors.Scheduled automotive service appointments for dealership.Handled customer payment and credit transactions.Balanced and reconciled service and parts financial deposits in order to send to the accounting office for final bank deposit daily.Maintained effective customer satisfaction by responding to inquiries and requests in a timely… Show more Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors.Scheduled automotive service appointments for dealership.Handled customer payment and credit transactions.Balanced and reconciled service and parts financial deposits in order to send to the accounting office for final bank deposit daily.Maintained effective customer satisfaction by responding to inquiries and requests in a timely manner, creating positive working relationships. Show less

Danbury, Connecticut

Processed daily deposits from all departments by entering into dealer management system (DMS) to ensure accurate balance and prepare for bank.Investigated daily variances and corrected errors to resolve discrepancies.Regularly interacted with different departments and routed calls when applicable.Assisted in monitoring status of accounts receivable to facilitate prompt processing by posting incoming payments as well as running monthly statements.Processed payoff checks in a… Show more Processed daily deposits from all departments by entering into dealer management system (DMS) to ensure accurate balance and prepare for bank.Investigated daily variances and corrected errors to resolve discrepancies.Regularly interacted with different departments and routed calls when applicable.Assisted in monitoring status of accounts receivable to facilitate prompt processing by posting incoming payments as well as running monthly statements.Processed payoff checks in a timely manner.Updated financial journals as assigned.Heavy data entry. Show less

Danbury, Connecticut

Submit daily bank deposit. Prepare, submit and monitor funding of bank contracts by use of spreadsheet and direct contact with lienholders and F&I. Perform various other accounting responsibilities and business requirements as assigned. Assist in completion of periodic reviews and audits. Daily duties such as data entry, record keeping, filing, and scanning documents and incoming deals. Work with Controller to ensure timely completion of assigned tasks. Stock in incoming vehicles through DMS… Show more Submit daily bank deposit. Prepare, submit and monitor funding of bank contracts by use of spreadsheet and direct contact with lienholders and F&I. Perform various other accounting responsibilities and business requirements as assigned. Assist in completion of periodic reviews and audits. Daily duties such as data entry, record keeping, filing, and scanning documents and incoming deals. Work with Controller to ensure timely completion of assigned tasks. Stock in incoming vehicles through DMS system. Receive and process paperwork from the F&I Department. Receipt monies. Assist in all month end reports as assigned, such as reconciling floorplan/inventory financing and journal entries. Manage all new incoming W-9 and Sales and Use Tax Resale Certificates including creating new vendor numbers and confirming their validity in accordance to guidelines provided. Work closely with Service Advisors to ensure RO’s are closed accurately and into the correct accounts in a timely manner. Cut checks on both a weekly and monthly basis for extended warranty as well as service contracts based on statements. Provide a weekly update of all maintained and reconciled assigned schedules. Show less

Brookfield, Ct

Ensure accuracy of patient information, including demographics and insurance. Perform reception of customers and communicate pleasantly and effectively. Answer on average 90+ incoming phone calls daily and transfer as needed. Take messages, convey information, assure accurate communication. Register, verify, and schedule patient appointments, testing, and referrals. Process record requests. Collect copay and reconcile money for deposit. Complete audits as assigned. Fulfill all compliance… Show more Ensure accuracy of patient information, including demographics and insurance. Perform reception of customers and communicate pleasantly and effectively. Answer on average 90+ incoming phone calls daily and transfer as needed. Take messages, convey information, assure accurate communication. Register, verify, and schedule patient appointments, testing, and referrals. Process record requests. Collect copay and reconcile money for deposit. Complete audits as assigned. Fulfill all compliance responsibilities. Watch over and route incoming e-faxes to appropriate recipients. Print, proofread, and mail laboratory result letters. Ensure ease of use for patients signing up for the FollowMyHealth Patient Access Portal by helping them to create a unique login, as well as troubleshooting any basic questions they may have. Regularly monitor and route incoming messages and requests sent from patients' portal accounts. Show less

West Hartford, Ct

Assist doctors during procedures. Prepare treatment rooms and sterilize equipment. Greet patients and provide comfort during procedures.Take, develop, and mount dental x-rays. Perform other various lab work. Create and maintain monthly assistant schedule for West Hartford office. Sort and file insurance claims. Answer telephones and check out patients.

Clark, Nj

Answered multiple telephone lines. Negotiated financial agreements with clients and processed payments. Prepared treatment rooms and directly assisted the doctor. Created and maintained patient records.

Danbury, Ct

Assisted doctors during procedures. Prepared treatment rooms and sterilized equipment. Greeted patients and provided comfort during procedures. Took, developed, and mounted dental x-rays. Performed other various lab work. Coordinated smooth transitions for the dentists and managed schedules when they had overlapping procedures.

Education record

Holistic Health Coaching, Holistic Health