Reliable and hard-working administrative professional with strong finance and accounting experience is eager to apply attributes of multi-faceted business application skills. Possess strong leadership, attention to detail, and ability to work independently and collaboratively to achieve goals. I have gained many skills and abilities through the various jobs I have worked. Through customer interactions, I have learned to be a better listener, show empathy, ask questions to be more informed of a situation, quickly resolve any issues, and to see error resolution through to completion. As a former Head Teller and Call Center Rep, I have learned how to operate multiple computer programs at the same time, file important paperwork, scanning documents to member accounts, and used Microsoft Word, Excel, and Outlook on a daily basis. To further enhance my skills, I have attended workshops at my local One Stop Career Center and have received accredited training at Millennium Training Institute in Milton, MA. The workshops I had attended at the Career Center were Microsoft Word, Excel, and PowerPoint, and have received Certificates of Completion for each. The classes I attended at the Millennium Training Institute were Business English Writing and Etiquette, Career Development, Bookkeeping, and QuickBooks. I also received further training for Microsoft Word, Excel, and PowerPoint.