Hey there!I am the Chief Digital Officer at Bowditch Ford.I have had the privilege and great responsibility to be a key player in the planning, negotiations, coordination, installation, and completion of the building of a multi-million dollar dealership in Newport News, VA. With continuing my roles related to security, IT, phones, and dealership wide training; I am now transitioning managing the BDC. This includes management of 4-5 employees in out Internet and Customer Service Departments. Managing websites, social media, marketing campaigns, tracking ROIs and commissions.Prior to becoming CDO, I was a Product Data Coordinator at Ferguson Enterprises, a distribution company focused on customer service across multiple industries. Keeping up to date and accurate information is crucial. This has increased my focus on strategic thinking and efficiency in a fast-passed multi- divisional environment. While this position is focused behind the scenes of the sales operation; growing ongoing relationships with both internal and external contacts allows me to directly influence the customer service that is provided at all locations.Before joining Ferguson Enterprises, I worked as a Quality Assurance Supervisor at Octapharma Plasma where I lead a Quality Team of four associates. While in this role I implemented various training and performance review techniques, assisted in the transition of two centers to a paperless process, interviewed and selected personnel as well as being responsible for Key Quality Indicators and various reports. I’m truly passionate about my work and always eager to learn while connecting with others. I fell my favorite stage of a project is working with the client or business unit to understand his or her objective as it pertains to a specific project. As we go through that collaborative process, the ideas start to flow and that’s always the fun part.