Heather Gilbert

Heather Gilbert Email and Phone Number

Heather Gilbert's Location
Hampton, Virginia, United States, United States
Heather Gilbert's Contact Details

Heather Gilbert work email

Heather Gilbert personal email

n/a

Heather Gilbert phone numbers

About Heather Gilbert

Hey there!I am the Chief Digital Officer at Bowditch Ford.I have had the privilege and great responsibility to be a key player in the planning, negotiations, coordination, installation, and completion of the building of a multi-million dollar dealership in Newport News, VA. With continuing my roles related to security, IT, phones, and dealership wide training; I am now transitioning managing the BDC. This includes management of 4-5 employees in out Internet and Customer Service Departments. Managing websites, social media, marketing campaigns, tracking ROIs and commissions.Prior to becoming CDO, I was a Product Data Coordinator at Ferguson Enterprises, a distribution company focused on customer service across multiple industries. Keeping up to date and accurate information is crucial. This has increased my focus on strategic thinking and efficiency in a fast-passed multi- divisional environment. While this position is focused behind the scenes of the sales operation; growing ongoing relationships with both internal and external contacts allows me to directly influence the customer service that is provided at all locations.Before joining Ferguson Enterprises, I worked as a Quality Assurance Supervisor at Octapharma Plasma where I lead a Quality Team of four associates. While in this role I implemented various training and performance review techniques, assisted in the transition of two centers to a paperless process, interviewed and selected personnel as well as being responsible for Key Quality Indicators and various reports. I’m truly passionate about my work and always eager to learn while connecting with others. I fell my favorite stage of a project is working with the client or business unit to understand his or her objective as it pertains to a specific project. As we go through that collaborative process, the ideas start to flow and that’s always the fun part.

Heather Gilbert's Current Company Details
Newport News Shipbuilding, A Division of Huntington Ingalls Industries

Newport News Shipbuilding, A Division Of Huntington Ingalls Industries

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Process Analyst
Heather Gilbert Work Experience Details
  • Newport News Shipbuilding, A Division Of Huntington Ingalls Industries
    Process Analyst
    Newport News Shipbuilding, A Division Of Huntington Ingalls Industries Mar 2018 - Present
    Newport News, Virginia, Us
  • Bowditch Automotive
    Chief Digital Officer
    Bowditch Automotive Feb 2015 - Present
  • Ferguson Enterprises
    Product Data Coordinator
    Ferguson Enterprises Aug 2013 - Present
    Newport News, Virginia, Us
    • Identify program supported Vendors and work to optimize their product visibility throughout all Branches • Assist with creation and maintenance of all Vendor and product files by researching and validating product related data• Evaluate product data information for accuracy and pricing agreements• Researched and evaluated product availability for lead time classifications• Develop and maintain working relationship with internal and external customers• Research and establish electronic cross-reference links between multiple databases; pull data from multiple spreadsheets via various functions• Create presentations and assorted tracking templates• Full use of Outlook both with emails and calendar operation
  • Casey Auto Group
    Internet Marketing Associate
    Casey Auto Group Nov 2012 - May 2013
    • Photography for web content and other print materials• Assist with the maintenance of websites• Compiled various forms of marketing research for data analysis• Assemble necessary regulatory signage for all vehicles at my assigned lots
  • Octapharma Plasma, Inc.
    Quality Assurance Supervisor
    Octapharma Plasma, Inc. Jan 2012 - Nov 2012
    Charlotte, Nc, Us
    • Prepares staff and co-hosts both internal and external audits• Performs final QA review and release for all product shipments including all associated documents to ensure shipment meets customer specifications • Analyzes tracking and trending data to further determine appropriate actions to trending• Performs regular quality compliance audits of the center activities, i.e., manufacturing records, donor processing, plasma collection, product sampling, processing, storage and shipping • Ensures that monthly Quality and Safety meetings discussing SOP changes and regulatory requirements are conducted, documented and minutes are communicated to all center staff • Maintained supply warehouse organization, inventory, used pallet jack

Heather Gilbert Skills

Quality Assurance Online Marketing Microsoft Excel Microsoft Word Microsoft Publisher Microsoft Access Outlook Express Microsoft Powerpoint Product Marketing Warehousing Data Entry Data Mining Communication Skills

Heather Gilbert Education Details

  • Purdue University Fort Wayne
    Purdue University Fort Wayne
    Marketing
  • Kalamazoo Valley Community College
    Kalamazoo Valley Community College
    Emergency Medical Technology/Technician (Emt Paramedic)

Frequently Asked Questions about Heather Gilbert

What company does Heather Gilbert work for?

Heather Gilbert works for Newport News Shipbuilding, A Division Of Huntington Ingalls Industries

What is Heather Gilbert's role at the current company?

Heather Gilbert's current role is Process Analyst.

What is Heather Gilbert's email address?

Heather Gilbert's email address is he****@****ord.com

What is Heather Gilbert's direct phone number?

Heather Gilbert's direct phone number is +175732*****

What schools did Heather Gilbert attend?

Heather Gilbert attended Purdue University Fort Wayne, Kalamazoo Valley Community College.

What skills is Heather Gilbert known for?

Heather Gilbert has skills like Quality Assurance, Online Marketing, Microsoft Excel, Microsoft Word, Microsoft Publisher, Microsoft Access, Outlook Express, Microsoft Powerpoint, Product Marketing, Warehousing, Data Entry, Data Mining.

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