Heather Gregersen Email & Phone Number

Kirkland, WA, US

• Coordination of the Transportation Capital Improvement Program for the Transportation Systems Division; preparation of the annual Six-Year Transportation Improvement Program, including project descriptions, cost.
• Development of fiscally sound procedures to account for capital management programs; recommends allocation of funds and monitors expenditures for the Transportation Capital Improvement Program, including federal.
• Coordination of transportation improvement program construction scheduling, financing and short-range planning with other agencies, including adjacent cities, WSDOT, METRO, King County and other regional and.
• Management and coordination of grant programs, deadlines and activities, including writing grants, monitoring State and federal regulations and assuring that required supportive grant program activities are performed.
• Monitors program, projects and activities for adherence to schedules and compliance with applicable laws and regulations.
• Serves as a staff resource; advises on project progress; assists in policy development; coordinates and implements policies

Renton, WA

• Preparation of various correspondence, memorandums, reports and other materials some of which are presented to City Council and in other sensitive environments
• Organization and coordination of complex office functions, activities and communications in order to ensure efficient workflow
• Maintenance and preparation of multifaceted and comprehensive financial records and files pertaining to departmental expenditures, budget balances, investments and operations
• Processing of all Transportation invoices using the City’s invoice processing system, Eden
• Assistance with the development of new and improved systems and procedures because of new policies, directives or routine research and analysis
• Provides staff support and administrative assistance to colleagues and Supervisor

Bellevue, WA

• Assisted in gathering zoning and master plan information, new development pipeline, transportation improvement plans, and building permit codes and fees
• Participated in the pursuit of new development, including research, analysis, and data collection
• Conducted preliminary due diligence including soft cost research, preliminary environmental analysis, preliminary specification analysis, market analysis, financial feasibility, and preparation of presentations
• Acted as one of the team leads through escrow and closing on new property acquisitions
• Worked closely with Commercial Retail Brokers to ensure community marketing materials were correct and within company specifications. Acted as company representation during Broker showings.
• Reviewed, compiled and drafted all consultant contracts including all attachments and schedule of values for development team.

Greater Seattle Area

• Acted as building Staff team leader and member, supporting all efforts to achieve property goals
• Supervised property staff of Property Administrator, including mentoring, delegating duties and evaluating performance
• Fostered tenant relations through daily personal contact with tenant representatives, office visits and scheduled meetings
• Provided quick and professional responses to all tenant and owner requests
• Coordinated promotional activities for existing retailers, and monitored lease compliance
• Assisted in the preparation of various reports to ownership

Greater Seattle Area

• Served as first point of contact for tenants and vendors and responded to tenant and vendor needs in a timely manner
• Coordinated with General Manager in property-related documents administration – memoranda, letters, monthly reports, proposals, and other projects using company software such as spreadsheets, word processing and.
• Established intra department relationships with accounting, development and construction
• Compiled information, prepared and updated reports or processed other documents as required: Lease abstracts, vendor insurance certificates, vendor service agreements, vendor invoices and service records, property.
• Assisted General Manager in annual budget preparation and development
• Oversaw and provided guidance to large staff including colleagues, Janitorial and Security contractors

Tukwila, WA

• Duties included: Screening applicants, meeting with prospective tenants to show properties, explaining terms of occupancy, preparing lease agreements, inspecting properties and preparing work orders for maintenance.
• Negotiation of tenant leases and vendor contracts
• Management of tenants through consistent, knowledgeable, and supportive customer service
• Coordination of resident retention events and new prospect leasing efforts
• Compilation of financial reports including accounts payable and receivable
• Active in coding invoices and entering them into the accounting system for payment, posting all journal entries and preparing bank deposits, and processing security deposits

Issaquah, WA

• Managed daily operation of 90 unit apartment community in Issaquah, WA
• Leased apartments and made daily adjustments to market rents by researching and compiling competitive information
• Presented and executed creative leasing and marketing ideas based on property management market conditions
• Fostered tenant relations and handled all inquiries and grievances with prompt conflict resolution and consistent follow-up
• Responsible for all on-site collections, filing the necessary legal documents for non-payment of rent, and appearing in court for all legal matters
• Reduced accounts receivables to 0.5% of total rent roll and operating expenses while maintaining superior customer service

Lynnwood, WA/Spokane, WA

• Assisted in merchandise sales
• Coordinated store displays
• Tendered customer payments
• Maintained inventory and retail supplies
• Handled customer relations
• Participated in planning of promotions and sales events

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services

Education record

Activities and Societies: DECA