Director, Internal Operations
CurrentDirector, Internal Operations - Oct 2018 - CurrentSr. Mgr, Center for Business Optimization (CBO) Operations - Jan 2016 - Oct 2018Responsibilities include managing a team of Ops Analysts as well as business operations leadership, systems conversions, process improvement strategiesRPO Training Manager - Mar 2014 - Jan 2016Responsibilities include the RSR new hire training program, management training curriculum development, as well as the new career development-focused… Show more Director, Internal Operations - Oct 2018 - CurrentSr. Mgr, Center for Business Optimization (CBO) Operations - Jan 2016 - Oct 2018Responsibilities include managing a team of Ops Analysts as well as business operations leadership, systems conversions, process improvement strategiesRPO Training Manager - Mar 2014 - Jan 2016Responsibilities include the RSR new hire training program, management training curriculum development, as well as the new career development-focused training program. Working as a liaison with the corporate learning and development team in Woburn supporting RPUS training initiatives.Training & Business Performance Manager - Jan 2012 - Mar 2014Responsible for performance measurement and reporting on the effectiveness of RPO Ops teams. Coordinating training programs for RPO Ops. Assisting & creating RPO wide communications.Ops Mgr - Oct 2010 - Dec 2011Responsible for Sourcing & Training components at RSR. Implemented SR Internet Search Certification & several other trainings. Reporting & Billing Manager - Jan 2009 - Oct 2010Responsible for Reporting & Billing Analysts who support the RPO accounts at RSR. Create and modify various reports to monitor team productivity. Conduct orientation sessions and arrange on-the-job training for new employees.Ops Mgr - July 2007- Jan 2009Conduct orientation sessions and arrange on-the-job training for new employees. Develop employee skills, enhance productivity and quality of work. Work with management teams in the design and development of all learning programs. Responsible for training intranet site, applicant tracking system, OFCCP documentation and job board management. Create and modify various reports to monitor team productivity.Recruiting Mgr - Apr 2006 - Jul 2007Managed the day to day operations of 20+ Sr. Recruiters & 3 Employment Specialists for Spherion Internal Hiring.Sr. Recruiter - Apr 2004 - Apr 2006Recruited & placed recruiters & leaders into Spherion branches across the U.S. Show less
