I balance administrative tasks with fostering a supportive, healing environment for both staff and clients. It's a unique mix of organization and compassion. • Administrative Support: ◦ Manage day-to-day office operations, ensuring smooth workflow and efficiency. ◦ Oversee appointment scheduling for practitioners and clients using our booking system (e.g., [insert software]). ◦ Maintain accurate client records, both digital and physical, in compliance with privacy and confidentiality standards. ◦ Process client payments, manage invoicing, and handle billing inquiries. • Client Relations & Communication: ◦ Greet clients warmly, both in person and over the phone, ensuring a positive experience. ◦ Respond to client inquiries, providing information about services, availability, and pricing. ◦ Handle client feedback, ensuring any issues are resolved with care and attention. ◦ Maintain and update social media platforms, and email marketing efforts to promote services, events, and workshops. • Operations & Organization: ◦ Maintain inventory of office supplies, equipment, and materials used for client services and holistic practices. ◦ Ensure the space remains clean, peaceful, and organized, aligned with the company’s ethos of healing and wellness. ◦ Coordinate with practitioners to ensure they have the necessary tools, resources, and support to deliver high-quality services.

I am a Product Line Lead for the for consumer brands Command(TM), 3M Claw, Scotch(R) Mounting, Fastening and Surface Protection Products, Filtrete(TM), Post-It(R), Scotch(R) in the Construction Home Improvement, Office and Stationary Division. I product knowledge of several hundred products. Proving product recommendations, handling product complaints and product where to buy. Processing these request through phone calls, chats, emails, sms texts, rating and reviews, question and answers on retailer websites.

I had many various jobs accounts receivable, accounts payable, inventory, payroll, Human Resources.