Business Systems Analyst
CurrentCollaborate with the business on process improvement requests Analyze ROI on system change requests and determine prioritization and feasibility
Jul 2021 - Present
Who is Heather Hamilton? Overview
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Quick answer
Heather Hamilton is listed as Business Systems Analyst at ChemTreat, based in Glen Allen, Virginia, United States. AeroLeads shows a matched LinkedIn profile for Heather Hamilton.
Heather Hamilton previously worked as ERP Corporate Services Lead at Chemtreat and Customer Support Manager at Chemtreat. Heather Hamilton holds Bachelor Of Business Administration (B.B.A.), Finance, General from James Madison University.
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ChemTreat
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Profile bio
About Heather Hamilton
With over 15 years of experience in the chemical manufacturing industry, I am a Business Systems Analyst at ChemTreat, where I collaborate with the business on process improvement requests, analyze ROI on system change requests for Dynamics 365 F&O, and determine prioritization and feasibility. I have a SQL for Data Science credential from UC Davis, which demonstrates my project management and data analysis skills.Previously, I was the ERP Corporate Services Lead at ChemTreat, where I was part of the Operation Catalyst project team that implemented Microsoft Dynamics D365 across the business. I worked with cross-functional teams, learned the functionality of D365, trained the business at implementation, led conference room pilots, and communicated with SLT. I also have experience in Operations with sales and customer support, where I supported the e-commerce and new account specialist group and the call center group. I am highly motivated and always seeking ways to stretch my thinking and use my strategic and problem-solving skills. I am highly motivated and a self-starter.
Current workplace
Heather Hamilton's current company
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7 roles
Heather Hamilton work experience
A career timeline built from the work history available for this profile.
Erp Corporate Services Lead
Operation Catalyst project team-Work with cross-functional team on improving current processes to implement in new ERP system-Learning the functionality of Microsoft Dynamics D365 and training the business at implementation-Working with business owners across the business to analyze current processes and requirements-Leading conference room pilots for.
Sep 2015 - Jul 2021
Customer Support Manager
-Support the E-commerce and New account specialist group and the call center group-Assist group with determining best approach for process improvements and if using a DBS tool would be needed-Assisting in PSP sessions-Coaching employees on handling difficult situations and daily tasks
Apr 2015 - Sep 2015
Customer Support Supervisor
-Support the E-commerce and New account specialist group and the CS Relations group-Assist with tracking metrics and process improvements-Coaching employees on daily tasks and improving performance
Sep 2010 - Apr 2015
Int'L Sales & Customer Support Rep.
Provide support to international sales reps and customers by placing chemical orders, troubleshooting problems/issues, ensuring all work gets completed accurately and timely.
Aug 2006 - Sep 2011
Sales & Customer Support Representative
Take inbound calls from customers and sales reps for orders, inquiries, order issues, tracking orders. Handle inquiries sent by e-mail, fax, eccomerce, and mail.
Feb 2006 - Aug 2006
Human Resources Intern
Helped with employee beneficiary information, various projects, and mass mailings.
May 2005 - Jan 2006
Team & coworkers
Colleagues at ChemTreat
Other employees you can reach at chemtreat.com. View company contacts →
JB
John Bartlett
Colleague at ChemtreatCarseland, Alberta, Canada, Canada
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AL
Alexander Lazariciu
Colleague at ChemtreatGreater Houston, United States, United States
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MR
Matt Rust
Colleague at ChemtreatRockport, Indiana, United States, United States
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DD
Dan Deal
Colleague at ChemtreatLexington, Kentucky, United States, United States
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BM
Brian Maune
Colleague at ChemtreatLittle Rock, Arkansas, United States, United States
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DB
David Beck
Colleague at ChemtreatGlen Allen, Virginia, United States, United States
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RG
Rodolfo Gomes Rodrigues
Colleague at ChemtreatConselheiro Lafaiete, Minas Gerais, Brazil, Brazil
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JS
Jim Simmons
Colleague at ChemtreatRowlett, Texas, United States, United States
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LF
Luis Felipe Quezada Moya
Colleague at ChemtreatSantiago, Santiago Metropolitan Region, Chile, Chile
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CM
Carlos Martinez
Colleague at ChemtreatArgentina, Argentina
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John Bartlett
Colleague at ChemtreatCarseland, Alberta, Canada, Canada
View →
AL
Alexander Lazariciu
Colleague at ChemtreatGreater Houston, United States, United States
View →
MR
Matt Rust
Colleague at ChemtreatRockport, Indiana, United States, United States
View →
DD
Dan Deal
Colleague at ChemtreatLexington, Kentucky, United States, United States
View →
BM
Brian Maune
Colleague at ChemtreatLittle Rock, Arkansas, United States, United States
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DB
David Beck
Colleague at ChemtreatGlen Allen, Virginia, United States, United States
View →
RG
Rodolfo Gomes Rodrigues
Colleague at ChemtreatConselheiro Lafaiete, Minas Gerais, Brazil, Brazil
View →
JS
Jim Simmons
Colleague at ChemtreatRowlett, Texas, United States, United States
View →
LF
Luis Felipe Quezada Moya
Colleague at ChemtreatSantiago, Santiago Metropolitan Region, Chile, Chile
View →
CM
Carlos Martinez
Colleague at ChemtreatArgentina, Argentina
View →
2 education records
Heather Hamilton education
Bachelor Of Business Administration (B.B.A.), Finance, General
James Madison University
Education record
Lee-Davis High
FAQ
Frequently asked questions about Heather Hamilton
Quick answers generated from the profile data available on this page.
What company does Heather Hamilton work for?
Heather Hamilton works for ChemTreat.
What is Heather Hamilton's role at ChemTreat?
Heather Hamilton is listed as Business Systems Analyst at ChemTreat.
Where is Heather Hamilton based?
Heather Hamilton is based in Glen Allen, Virginia, United States while working with ChemTreat.
What companies has Heather Hamilton worked for?
Heather Hamilton has worked for Chemtreat.
Who are Heather Hamilton's colleagues at ChemTreat?
Heather Hamilton's colleagues at ChemTreat include John Bartlett, Alexander Lazariciu, Matt Rust, Dan Deal, and Brian Maune.
How can I contact Heather Hamilton?
You can use AeroLeads to view verified contact signals for Heather Hamilton at ChemTreat, including work email, phone, and LinkedIn data when available.
What schools did Heather Hamilton attend?
Heather Hamilton holds Bachelor Of Business Administration (B.B.A.), Finance, General from James Madison University.
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