- Manage people-related tasks for 1,000+ (payroll, personnel action, benefits, 401k, goals, performance management, PTO, stocks, handbook, policies, compliance, acquisitions, and employee relations)- Development, implementation, and compliance of Human Resource policies and procedures and their dissemination through employee handbooks, communications and/or meetings.- Oversees the implementation of Human Resources programs through Human Resources staff. - Monitors administration of HRIS management, benefits administration and performance management and compliance to established standards and procedures.- Nurture office culture and organize events and team appreciation to improve candidate and employee experience.- Ability to recognize when new processes need to be established to maximize productivity and efficiency, as well as collaborating to create and update HR policies and procedures.- Advocate of company culture in partnership with leadership to build out our organization.- Shape foundational people processes through a balance of employee experience, efficiency and system automation to support a positive candidate experience.- Monitors capacity, space utilization and reconfiguration needs related to facilities for a busy organization. Ensures property meets necessary business needs while maintaining corporate standards and aesthetics.- Develop and communicate preventative emergency management procedures.- Advocate of company culture in partnership with leadership to build out our organization.- Execution of transition to remote work, training and onboarding related to COVID-19. - Support employee growth of over 113% within one calendar year during COVID; overall company growth from 70 to 1300 during tenure- Design, coordination, and execution of AWL recruiting and culture video series

Managed day to day operations (including HR operations, AP, AR, purchasing), as well as qualifying warranty claims and processing. Fostered an environment in which employees and customers enjoyed high levels of service and team members are motivated to deliver top performance. Organized marketing tools, training wholesale, and design customers. Selected Contributions:● Successful execution of new Warranty and Returns policies and procedures improving resolution times from 10 days to 4 days.● Implementation of custom production agreement, reducing redo rates by 65%.● Ensure swift resolution of customer issues to preserve customer loyalty while complying with company policies.

Managed team of assistants, as well as process and package all openings and closing in excess of 70 per month. Prepare monthly accountability in addition to training and marketing of Realtors. Completed daily banking and monthly reconciliation as regulated by the Department of Corporations. Selected Contribution:● Introduced training programs that enhanced employee performance and helped build motivation.

Type, process and package all Openings and Closings for 3 units. Order payoff demands, produce estimates, conduct final audits. Loan process.

Manage disbursement of funds and file processing with a 24-hour turn-around time. Process payables greater than $750k monthly for 13 Real Estate and Escrow offices. Event planning. Selected Contributions:● Coordinated and completed 2 software conversions.● Implemented new policies and procedures for software security, payroll, payables and training.