Perform training for new hire staffing as well as new National Retail partners and AT&T Authorized Retail locations in my territoryConduct daily visits to Indirect locations providing sales support, coaching and training Execute side-by-side selling and provide on the spot feedback on ways to improve sales processSet performance goals, provide feedback and follow up on productivityPromptly resolve customer service issues and indentify barriers at Point Of SaleDeliver, replenish, and ensure merchandise materials are properly placed, maintained, and brand compliantEffectively manage and maintain weekly schedule. Prioritize activities to maximize sales productivity

Perform training for new hire staffing as well as new National Retail partners and Branded TMO locationsCoach sales staff on improving knowledge of T-Mobile products and servicesConduct daily visits to Retail Partner Sales locations providing sales support and trainingExecute side-by-side selling and provide on the spot feedback on ways to improve sales processSet performance goals with retail partner in compliance with company initiatives. Provide feedback and follow up on productivityPromptly resolve customer service issues and indentify barriers at Point Of SaleDeliver, replenish, and ensure merchandise materials are properly placed, maintained, and brand compliantEffectively manage and maintain weekly schedule. Prioritize activities to maximize sales productivity2009 created new field trainer position for All Radio Shack locationsField Trainer (2009-2011)Responsible for creating/coordinating/executing training for all new managers and sales staff in all accountsMeet with store manager to review metrics and monthly business strategies to increase wireless sales Track sales performance of all locations and review metrics with manager and sales staff

Exceeding monthly sales targets to include delivering over 125% to goal per month Consistently in the top 10 for achieving and exceeding company driven sales initiativesIn charge of opening, closing, & sales coaching of retail location when management not in attendanceTraining of new hires i.e. computer processes, POS systems, cash reconciliation and overall store proceduresIn charge of scheduling, sales trainings, sales tracking, daily activity reports, weekly inventory counts and coaching on sales floorHad management access in all computer programs to successfully diffuse any customer issues

Supervising, scheduling, hiring, training, conducting morning meetings, and administering support for inside sales teamProcessing inventory orders for phones and accessories, maintaining stock levels and monthly inventoryImplemented corporate sales strategies including advertising and local promotionsConsistently in top 10% of national corporate sales rankingsImplemented weekly Cellular 101 training for new customers